Ratings based on 193 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Seguro e simpático
Comment from Hotel Management
29 Oct 2024 by Maria Gabriela Souza, Hotel Management
Olá, muito obrigada pela visita e avaliação. Foi um prazer recebê-los
by A verified traveler
Posted 18 Jun 2024
Beautifully kept property-nice amenities,clean, safe and steps from historical center. Loved the view from my room. Cleaning, breakfast and pool staff excellent. I would have given them a five star only downside was the front desk staff-one staff young lady was nice -the other two didn’t want to be bothered and were not welcoming. I was told the young man spoke English, but he was the least helpful-only on his cell. Front desk needs help -to be welcoming to Pousada guests. Minus front desk staff excellent. Paraty is beautiful and the Pousada is lovely.
Comment from Hotel Management
19 Jun 2024 by Maria Gabriela Souza, Hotel Management
Hello, thank you very much for your visit and review.It was a pleasure to welcome you and we look forward to your next visit.It is a shame that you had this experience, our employees do everything possible to make our guests' stay as pleasant as possible, we apologize for what happened and we will be looking for improvements.
by A verified traveler
Posted 4 Apr 2024
Excellent location. Nice breakfast and comfortable bed, clean sheets and pillows.
Comment from Hotel Management
5 Apr 2024 by Maria Gabriela Souza, Hotel Management
Hello, thank you very much for your visit and review. It was a pleasure to welcome you.Come back often!!
by A verified traveler
Posted 14 Feb 2024
Hotel was very nicely located, clean, and great value. The one thing to keep in mind is our room was on the ground floor and facing the street (not super busy) but you could hear some people coming home and having fun being a bit loud. It wasn't terrible and didn't bother us but something to keep in mind. I highly recommend staying here if you are going to Paraty!
Comment from Hotel Management
16 Feb 2024 by Maria Gabriela Souza, Hotel Management
Hello Luisa, thank you very much for your visit and review. It was a pleasure to welcome you and we hope you come back again.
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
20 Feb 2024 by Maria Gabriela Souza, Hotel Management
Olá Ying. Muito obrigada pela avaliação e visita!
by A verified traveler
Good location and good service
Posted 22 Dec 2023 on HotelsA beautiful hotel. We requested a quieter room and they did their very best to accommodate it.
Comment from Hotel Management
8 Feb 2024 by Maria Gabriela, Hotel Management
Hello, Thank you very much for your visit and review. We are happy to know that your stay was pleasant. Check back often!
by A verified traveler from Miami
Posted 15 Dec 2023
Amazing location and breakfast menu
Comment from Hotel Management
8 Feb 2024 by Maria Gabriela, Hotel Management
Hello, Thank you very much for your visit and review. We are happy to know that your stay was pleasant. Check back often!
by A verified traveler
Posted 20 Sep 2023 on Orbitz
Great pool. Nice staff and well situated. Only spent a night there but I wish I could have stayed longer.
Comment from Hotel Management
21 Sep 2023 by Maria Gabriela, Hotel Management
Hello. Thank you very much for your comment and visit to our guesthouse. We are happy to know that your stay with us was pleasant. We hope to welcome you more often.
by A verified traveler
Love this place
Posted 16 Aug 2023 on HotelsThe grounds are so beautiful. The location is great. Staying here made the visit to Party even better.
Only surprise was the boring furniture in the room. But the bed was super comfortable. The breakfast exceeded any expectations. The pool is nice. I really loved this place.
Comment from Hotel Management
17 Aug 2023 by Maria Gabriela, Hotel Management
Hello, thank you very much for the comment and visit in our inn. It was a pleasure to welcome you and we hope you will come back again. A big hug!
by A verified traveler
Posted 15 Aug 2023 on Orbitz
Right in the middle of historic center. Facility is clean, well maintained, seemed to be recently renovated. Very charming in every aspect.
Comment from Hotel Management
16 Aug 2023 by Maria Gabriela, Hotel Management
Bonjour, merci beaucoup pour le commentaire et la visite dans notre auberge. Ce fut un plaisir de vous recevoir et nous sommes heureux de savoir que nos services vous ont plu.
