Ratings based on 498 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from las vegas
Posted 15 Dec 2024
noise from the music at the bar next door that came through the wall to our room. extremely loud until after 10pm
Comment from Hotel Management
15 Dec 2024 by Hotel Catedral , Hotel Management
Hello, good morning, we are sorry about the problem. We have a bar/restaurant next door with which we are already solving the music problem. We hope to be your option for your next vacation. It will surely be different. Thank you for your comments, it will help us to be better.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Hotel La Catedral, Hotel Management
Dear Iwona Thank you for taking the time to rate us, it motivates us to continue providing a good service to our guests, we hope to see you in a next stay.Best regards
by A verified traveler
Posted 30 Nov 2024
We were enchanted by the antique ambiance of the location, which felt incredibly quiet and serene. This venue resembles a cozy bed and breakfast; although they have a bar, it wasn't operational during our visit. The breakfast was delightful, offering a variety of options. My only concern was that it took a while for our order to be taken. Overall, we had a wonderful experience and felt very secure.
Comment from Hotel Management
2 Dec 2024 by Hotel La Catedral, Hotel Management
Dear Roxana, it is important for us to know that your stay was pleasant, it helps us to improve the service to all our guests.We hope to see you again in a next stay, greetings.
by A verified traveler
Posted 9 Nov 2024
Great location!!! The hotel is located is just off the Centrale Plaza and easy to walk to everywhere within Antigua. The rooms were comfortable and clean at a good rate. The staff were very friendly and helpful. The included breakfast was delicious and set a great start to each day.
Comment from Hotel Management
9 Nov 2024 by Hotel Catedral, Hotel Management
Dear Adrianna, we appreciate your comment and it motivates us to continue doing things well, we hope you come back soon!!! Best regards
by A verified traveler
Posted 11 Oct 2024
LOVE THIS HOTEL
Comment from Hotel Management
12 Oct 2024 by Hotel La Catedral , Hotel Management
Thank you for your comments, it is important for us to know that we have made you feel at home, we hope you come back soon.Hotel La Catedral
by A verified traveler
Posted 8 Oct 2024
Very quiet and comfortbale
Comment from Hotel Management
9 Oct 2024 by Hotel La Catedral , Hotel Management
Gracias por tomarte el tiempo en dejarnos tus comentarios , nos motiva saber que hemos llebado tus expectativas, esperamos que nos visites pronto.Saludos Hotel La Catedral
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Monica, Hotel Management
Estimada Monica, tus comentarios y sugerencias son importantes para mejorar nuestras debilidades y sin duda nos gustaria ponernos en contacto contigo, haznos saber si podemos comunicarnos via correo electrónico o por medio de tu numero directo.Saludos CordialesPaulo Carrera Hotel La Catedral
by A verified traveler
Posted 19 Sep 2024
Excellent place, very friendly staff and centrally located
Comment from Hotel Management
19 Sep 2024 by Administration, Hotel Management
Dear LuisWe appreciate your good comments, we are glad we exceeded your expectations, we hope to see you in the near future on your next visit.
by A verified traveler
Posted 18 Sep 2024 on Hotels
The room was ok however the bathroom seem very small. The hotel is central and has in walking distance to shops, restaurants, banks etc.
Comment from Hotel Management
18 Sep 2024 by Administration, Hotel Management
DearWe appreciate your comments and for choosing us as your hotel in Antigua Guatemala, like any other hotel, the rooms are designed respecting the historical spaces that the building has, because it has more than 300 years old, but we take note of your observation to see possible modifications. We hope to have the opportunity to serve you in the near future.
by A verified traveler
Posted 14 Sep 2024
This was truly an excellent choice for our short family vacation! Centrally located, everything was walking distance and it was really nice to get around the entire town! The highlight of the trip was the friendliness of the staff. Kevin always with a great attitude, Sergio finding the ways to meet our requests and Monica was the star of week! She really went the extra mile to make us feel comfortable, especially during the energy blackouts that happened a couple of nights! I would recommend the owners to consider updating the A/C system and emergency lights, those were the only two items that had issues during our stay. Still, I would recommend staying at this hotel, I know we will when we go back! Awesome Job Mónica, Sergio and Kevin!!!
Comment from Hotel Management
14 Sep 2024 by Administration, Hotel Management
Dear AlfredoWe appreciate your good comments that motivate us to continue providing the best service to all guests of the hotel, we are very pleased to have exceeded your expectations in terms of service, we take note of the points of improvement that we will surely work on it to achieve to have this point resolved in future similar occasions. Thank you for recommending us and we hope to have the opportunity to serve you in the near future, we look forward to seeing you in this place that is like your home.
