Ratings based on 720 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Absolutely fantastic location. Easy to access.
by A verified traveler
Posted 14 Sep 2024
Very friendly and welcoming staff. Great customer service!
In the heart of the historical center, at one of the most romantic squares in Strasbourg. Close to many sightseeings, good restaurants and the river. Top location for people exploring the historical part by walking. We have parked our car in the parking across the river.
by A verified traveler
Posted 18 Jun 2024 on Hotels
I was delighted with the location. Right in the heart of wonderful old buildings, restaurants and the cathedral. The hotel was adequate. It had well used furniture, a unique bathroom but the bed was comfortable.
by A verified traveler
Posted 10 Jun 2024
Very very tiny bathroom; difficult for a large person.
by A verified traveler
ChristineMark
Posted 9 May 2024 on HotelsThis hotel was a great location right by the cathedral we loved it
by A verified traveler
Posted 30 Dec 2023
We got almost no sleep, it was very loud all night. The walls are paper thin so you can hear everything your neighbors are doing and people in the halls, and people in the street. The bed was very very very small and uncomfortable. The room was tiny and the bathroom was ridiculously small. The water from the shower had an awful smell. There is no parking very close to the hotel like it mentions, it’s a 10 minute walk away and more than €20 a night. The staff was nice but that is the only nice thing about this hotel.
by A verified traveler
Posted 6 Dec 2023
Very nice stayed
by A verified traveler
Friendly and Professional
Posted 16 Nov 2023 on HotelsAbsolutely wonderful stay. The bed was very comfortable and we enjoyed the natural light in the room. The customer service was amazing; my husband became ill and they were creative in helping accommodate his needs. Thanks so much!
by A verified traveler
Posted 22 Sep 2023
The second you walk in you are greeted by cobwebs and a terrible smell. You need to walk down a stinky narrow hallway just be turn the corner and be greeted by someone at the “front desk” who is not trying to helpful at all. This also explains why the phone was never answered when we tried calling earlier in the day. After the unpleasant beginning we held out hope that the room would be fine, and that is all that matters. However, the bathroom was infested with spiders, and the entire room looked dilapidated and dirty. The only positive is that the bedding did look clean. However, the bathroom was unusable. We canceled our booking then and there and found a new spot to stay. I’d recommend not giving this place a chance if you wouldn’t be willing to tolerate well below standard cleanliness.
by A verified traveler
Posted 20 Sep 2023
What a great service and staff. The two ladies that helped were wonderful and caring / helpful.
We lived the hotel. Highly recommended for a great location and service. Thank you.
