Ratings based on 321 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
by A verified traveler from seattle
Posted 9 Jan 2025
Safety is a major concern at this hotel given its location. I would not arrive/leave the hotel unless you take a taxi. I was truly shocked given the rating of the hotel. This is a fine hotel, but don’t expect 4 star quality or safety.
by A verified traveler
Posted 2 Jan 2025
Great place in the heart of the city and great service
by A verified traveler
Posted 1 Jan 2025
Muy linda propiedad, muy gentil y servicial las personas que trabajan allí
by A verified traveler from Revelstoke
Posted 17 Nov 2024
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
by A verified traveler
Posted 14 Nov 2024
Great hidden gem! You'll have to call front desk for heavier luggage since there's no elevator.
by A verified traveler
Posted 12 Nov 2024
High quality kind of boutique hotel. Services has been excellent. Very recommendable place.
Prizes and even breakfast include
by A verified traveler
A great hotel i highly recommend 👌
Posted 15 Oct 2024 on HotelsA fantastic 3 night stay here, October 24.
A beautifully renovated hotel.
Check-in was great. Fast and easy. The staff speak Spanish and English.
We had a suite which was spacious for a family of 4. The main bedroom is separated from the area where the kids slept. Comfy beds, balcony over the pool, and a huge bathroom. TV in both rooms kept the kids happy!
The pools are lovely with 3 options of pool!
The bar and restaurantares great. Service is impeccable, and the food and drink were lovely.
Included in the price was a free breakfast, which was very good.
And there's very good free Wi-Fi.
The locationn is great and very central. 5 minute walk to the seafront and beach. Be careful at night at the area can be a bit sketchy.
Overall, it was a fantastic stay, and I'd come back here for sure.
by A verified traveler
Posted 25 Aug 2024
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Comment from Hotel Management
25 Aug 2024 by Team Casa Carolina, Hotel Management
Dear Mr. Alfa Tabares,Thank you very much for visiting us and for your comment, we are glad you liked our hotel. We are looking forward to your next visit.We send you a warm greeting from home!
by A verified traveler
Posted 11 Aug 2024
Beautiful inside the hotel. However, if you’re traveling alone the couple of blocks from the square to the hotel are very sketchy at night and it didn’t feel safe walking alone. The dehumidifier in my room also became full at 4:45 in the morning and beeped incessantly until I turned it off, making for a terrible night sleep.
Comment from Hotel Management
25 Aug 2024 by Team Casa Carolina, Hotel Management
Dear Mr. Brisja,Thank you very much for visiting us and for your comment, we are glad to know that you enjoyed our hotel so much. We are looking forward to your next visit, we will be waiting for you.We send you a warm greeting from home!
