Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides a free breakfast buffet. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An electric car charging station, a TV in the lobby, and a vending machine
A 24-hour front desk, luggage storage, and an elevator
A porter/bellhop and multilingual staff
Guest reviews give good marks for the helpful staff
Room features
All 109 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
Separate tubs/showers, bidets, and free toiletries
42-inch LCD TVs with premium channels
Coffee/tea makers, heating, and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Onsite parking available only on request
Limited onsite parking
Food and drink
Free buffet breakfast available daily 7:00 AM to 9:30 AM
Things to do
TV in common areas
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Elevator (197 inch wide door)
Front entrance ramp
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
42-inch LCD TV with premium digital channels
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Heating (climate-controlled)
Iron/ironing board on request
Laundry detergent
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Guests will receive smart lock details
This property doesn't offer after-hours check-in
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima
Frequently asked questions
Is Trust Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Trust Hotel?
Limited spots are available.
What time is check-in at Trust Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at Trust Hotel?
Check-out is at 10:00 AM.
Where is Trust Hotel located?
Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho, and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Hiroshima Station is 8 minutes by foot and Matoba-cho Station is 12 minutes.
Trust Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Breakfast was a surprise as we didnt know it’s included in the room rate automatically. Sad thing is we didnt notice the onsen till day of check out. Would love to come back again.
Only two walking blocks from the train station.
This is the neatest, cleanest, smelling good, Hotel in Japan.
The bedsheets look so clean as if they where new.
Miguel
Stayed 1 night in Oct 2023
4/10 Poor
Yin Yu
Aug 27, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way.
Room is very dusty at the vent window.
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Mark
Stayed 2 nights in Jul 2023
6/10 Okay
Morio
Traveled with family
Jul 19, 2023
Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
The location was great - very close to the train station. The facilities were super clean and in nice condition. The staff were nice. I stayed in a cabin room with shared bathrooms. While everything was nice, the rooms had no soundproofing. I could hear people open and close their screens, snore, walking in the hall, rummaging through luggage, etc all night. Next time I stay, making sure I’d have comfy ear plugs
Sadly this is not the quietest capsule I've stayed in... the screens fail to keep the sound out...bathrooms are a trek from the room so if you've got to use them in the middle of the night be prepared to take a stroll... and finally lets talk about the neighborhood... if you want to be in the heart of the red light district this is the place to stay
michael
Stayed 2 nights in Jun 2023
10/10 Excellent
Aiko
Traveled with family
Jun 13, 2023
Very clean and everything was nice deal with price
This hotel really surprised me and exceeded my expectations.
The staff are very friendly and accommodating. The room was very clean and spacious. Many amenities are provided.
There is a public bath, but it is small and gets crowded at night. And there are two washer/dry units as well.
Breakfast is also included for free for all guests.
I would definitely recommend this place to others and I will come back here the next time I visit Hiroshima.
Very nice hotel approx 600 meters from train.laege room.good size bed.window that slightly opens. Hugh bathroom with bath and wet shower. Separate toilet. Staff speak or understand little English. Little instructions tv etc are in English. No hooks or rails to hang towels or washing in room.breakfast disappointing. Little western type food. No cereal or yogurt or fruit.Great mens and women bathhouse downstairs.overall hotel was very good.exceptionly clean.
I stayed in their standard single room type. Very clean and surprisingly long room, self check-in and friendly staff when I accidentally forgot my keycard in the room, free breakfast starting from early in the morning, plenty of room amenities, and toiletries for you to take in the lobby.
Great modern hotel. No English spoken at all but check in and out is through a machine. Room clean & comfortable and 5 min walk to the JR station, great to take a train in the early morning. Breakfast was good.
The Onsen wasn’t amazingly clean but was ok