Ratings based on 294 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Great setting. Beautiful traditional setup
by A verified traveler
Posted 14 Oct 2024
Nice and service was good
by A verified traveler
Posted 14 Oct 2024
Great staff, great hospitality, great quiet location and super convenient bus system. The onsen was also relaxing and peaceful.
by A verified traveler
Posted 6 Oct 2024
Nice property with friendly staff. Traditional room was nice experience and food for dinner and breakfast was great.
by A verified traveler from Norco
Posted 23 Sep 2024
On our trip to Japan we wanted to experience a Ryokan. The Miyajima Seaside Hotel meshed perfectly with our desire to visit Miyajima. The service was excellent. The view of the water from our room was picturesque. Being serviced dinner in our room was a first for us and having a traditional Japanese ryokan dinner and breakfast was is something we will not forget.
by A verified traveler
Posted 5 Sep 2024
Imagine you’ve picked up a yellowed copy of National Geographic from 1972. You see an article titled “Serenity by the Sea: Discovering the Timeless Charm of a Seaside Ryokan in Miyajima”. The photos show a traditional hotel with the fashionable colours of the 70s: brown, beige and yellow. That’s what the hotel looks like even today, with almost no updates: including to the furniture and bathroom facilities.
I feel a little guilty criticizing the place, since, as other reviewers have said, the staff try hard. The shuttle service was good. The view was okay at sunrise. Also, the other guests (almost all non-Japanese) looked happy with their yukatas and the traditional food.
However, based on the price and marketing (which almost makes it sound like a resort), I expected the standards to be higher. As others have said, the bath facilities are really mediocre and outdated. The futon was nothing like the comfortable ones at other ryokans. The food would be impressive for your first meal in Japan, but not for your 10th. Also, the room stank. It should be aired out between visits, at least.
So if you want to do a little time travel, come here, but don’t expect too much. I’m only posting this because if you only look at the most recent reviews, you may get an inaccurate image of this place. Look at the one and two star reviews as well: things haven’t improved since then. This was our only poor experience in a Japanese hotel, and it was way too expensive for what it offered.
by A verified traveler
Posted 3 Sep 2024
by A verified traveler from Cambridge
Posted 1 Sep 2024
Friendly staff, lovely dinner, a bit remote but the shuttle bus runs frequently. Rooms were a bit dated and could use a refresh.
by A verified traveler
Posted 19 Aug 2024
Traditional property, friendly and welcoming. We felt like we had a true Japanese experience. Set meals included and vegetarian options were provided when requested in advance. Free shuttle provided from the ferry port. Towels, flip flops and beach mats available for the small beach infront of the hotel. Only minus point was no bar.
by A verified traveler
Posted 18 Aug 2024
This is a beautiful hotel experience in Ryokan style. The kaiseke meal that is served is a unique experience and one we will treasure. The room is designed beautifully and all of the hotel staff were lovely. It is a great hotel for a complete break during a tour of Japan. Miyajima island is very beautiful and we would recommend this hotel to anyone. The ferry service with luggage is also very helpful.
