Ratings based on 198 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
This is a lovely quiet hotel/ryokan. Beautiful large room with everything set up for onsen the Japanese bath, which was also delightful.
The staff was very very sweet and helpful.
We didn’t eat at the hotel; there are wonderful restaurants within walking distance.
The hotel is a few hundred meters from the tourist area which is very quiet after 5 pm.
Great place.
by A verified traveler
Posted 24 Sep 2024
Exceeded our expectations. The staff were eager to make the stay as great as possible. Thank you.
by A verified traveler
Posted 13 Sep 2024
Everything and everyone was outstanding.
by A verified traveler
Posted 3 Sep 2024
Friendly staffs with great services. Nice location. Nice view.
by A verified traveler
Posted 24 Aug 2024
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
by A verified traveler
Posted 19 Aug 2024
Traditional hotel, walking distance to main sights. Used the private onsen.
by A verified traveler
Posted 14 Aug 2024
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
by A verified traveler
Friendly, quiet and clean hotel
Posted 10 Aug 2024 on HotelsThe staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!
by A verified traveler
Posted 15 Jul 2024
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
by A verified traveler
Posted 16 Jun 2024
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat