Ratings based on 198 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Oct 2024
This is a lovely quiet hotel/ryokan. Beautiful large room with everything set up for onsen the Japanese bath, which was also delightful. The staff was very very sweet and helpful. We didn’t eat at the hotel; there are wonderful restaurants within walking distance. The hotel is a few hundred meters from the tourist area which is very quiet after 5 pm. Great place.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Exceeded our expectations. The staff were eager to make the stay as great as possible. Thank you.
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Everything and everyone was outstanding.
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Friendly staffs with great services. Nice location. Nice view.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
4 out of 5
by A verified traveler

Posted 19 Aug 2024
Traditional hotel, walking distance to main sights. Used the private onsen.
3 out of 5
by A verified traveler

Posted 14 Aug 2024
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
5 out of 5
by A verified traveler

Friendly, quiet and clean hotel

Posted 10 Aug 2024 on Hotels
The staff at this hotel were friendly and very accommodating. The room was clean and had every amenity. The onsen was rejuvenating. Wonderful stay!
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat