Ratings based on 59 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 29 Sep 2024
Fun experience.
by A verified traveler
Posted 30 Jul 2024
Staff were extremely helpful and friendly. They helped us with our luggage and were very accomodating. They definitely looked after us very well, I would come back for sure. Also the dinner and breakfast were 10/10.
by A verified traveler
A room with a view
Posted 21 May 2024 on HotelsHospitable staff. Nice amenities. Wonderful view from room and top floor. Shuttle service from pier makes for a convenient transfer.
Bath ïs just OK. Would be better if you could take in the view while sitting in the bath, but you can't.
The eating and bathing schedule should be clearly communicated upon reservation. It was very confusing and we got boxed in upon arrival with no schedule flexibility.
Food was plentiful for both dinner and breakfast.
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 4 Apr 2024 on Orbitz
Great place, had beautiful morning peaceful walk before all the day tourists arrived as it gets very crowded in town later on. The hotel is super accommodating to bring or pick up luggage from/to the ferry.
by A verified traveler
Lovely time at the ryokan
Posted 31 Mar 2024 on HotelsBest view on the island. Lovely ryokan room, slept on the futons, private and public baths. (Public ones are separated male and female). Great location to everything on the island. Amazing dinner and breakfast. The staff is so friendly and helpful. Nothing bad to say. Highly recommend ! Free shuttle from and to ferry. The staff is so so kind. Carrying our heavy bags.
by A verified traveler
Excellent - 10/10
Posted 11 Jan 2024 on HotelsStaff were amazing, really went above and beyond to make our stay comfortable and memorable. Beautiful view of the Torri gate from our room and complimentary shuttle available to get to and from the ferry station. Excellent.
by A verified traveler
Fantastic traditional Ryokan experience
Posted 17 Nov 2023 on HotelsFantastic Ryokan for an authentic experience on Miyajima.
They offer western style beds but the reason you would come is for the full Ryokan experience with tatami floors and futon beds!
There are many rooms with views directly of the floating gate which is truly a sight and offers a great location for walking round miyajima as it is close to the floating shrine, a 10 min walk from the main shopping streets but can be a stating point for one of the many longer walks around the island.
The staff are attentive, polite and very accomodating.
The kaiseki style dinner, heavy on the regional seafood, was truly a brilliant experience and was a seemingly unending series of beautifully presented small dishes.
The hotel itself is dated on the inside but that adds to the charm and overall experience.
There is a private onsen which you can reserve for free but sadly was fully booked during our time there which felt a missed opportunity. I do wonder if there was a way to stagger bookings to enable each guest to experience it, however we did arrive late onto the island so with more pre planning / earlier arrival time likely would have avoided this issues of our own making.
by A verified traveler
Posted 16 Nov 2023
The pillow have some kind of mold smell. Might want to be mindful as that affects my sleep
