Ratings based on 208 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2019 on Hotels
by A verified traveler
Posted 17 Nov 2019 on Hotels
by A verified traveler from San Diego
Posted 6 Nov 2019
Great location, food was good. I enjoyed hot-bath. The staff are very friendly and professional. a shuttle bus service was very helpful.
by A verified traveler from Singapore
Posted 22 Jul 2019
The lack of a private toilet is slightly troublesome due to the main bath's opening hours.
by A verified traveler
Posted 19 Jul 2019 on Orbitz
Friendly staff. Clean new facilities. Unable to regulate room temperature.a bit oricy considering the size of the room. We had the family room.
by A verified traveler
Lovely boutique hotel in a popular tourist town!
Posted 6 May 2019 on HotelsMy wife and I came to the busy island of Itsukujima to see the beautiful Buddhist Temples and Shinto Shrines here, and to spend a night at the charming boutique hotel Kikunoya offers a very nice Onsen, delicious meals and spacious Japanese style rooms. It is a very enjoyable experience to visit and stay here!
by A verified traveler
Posted 2 May 2019
by A verified traveler
Posted 27 Mar 2019 on Hotels
by A verified traveler
Posted 25 Mar 2019 on Hotels
Unfortunately Hotel Kikunoya was our least favorite hotel in Japan. While that being said there are not many options on Miyajima Island. Some positives are the free breakfast in the morning which we were not expecting as well as the complementary foot bath outside (kind of fun after a day of walking). The location was about a 10 minute walk from the ferry across all major attractions. The hotel was extremely close to our morning hike up to Mt. Misen which was awesome. As always you get wonderful and friendly staff in Japan.
The negatives are simply in the room, while spacious just felt very dated, unclean and uncomfortable. The bed was small for two and lumpy. No private shower or bathtub which is fine until you release the only place to clean yourself is the public onsen bath (not really ideal). I've been to many hotels with public bathrooms and showers however this was odd to me.
The breakfast was good hitting and missing on some components. Overall it wasn't awful by any standards just not really close to some of our other stays. Also a bit pricey for what you get.
by A verified traveler from Singapore
Posted 13 Dec 2018
My wife and I were warmly welcome by the reception staff on duty. We were early for the check-in, staff kept our bags so that we could continue to explore the parks. When we return in the evening, bags were kept nicely in our room. The onsen was awesome. Breakfast was on time and the meal was awesome too. Special mention to the hotel staff who speaks Mandarin, that was really helpful as we can't speak jappanese. We had an enjoyable stay, certainly would love to be back again.
