Ratings based on 411 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Close to all the tourist attractions
by A verified traveler
Posted 31 Oct 2024
The room was really small
by A verified traveler
Posted 26 Oct 2024
The bedroom was very organized and with good space. The breakfast had many food options.
by A verified traveler
Posted 20 Oct 2024
Hotel and Staff were outstanding. Breakfast great plus room and facilities meeting expectations. Room small by North American standards but well equipped. Only negative point was the TV as did not have BBC News or CNN. In the end did not matter as overall experience commendable.
by A verified traveler
Posted 17 Oct 2024
Hotel has vegetarian breakfast option that is the most important thing for me. Walkable to peace memorial park and Atomic bomb dome. Carpets in the elevator needs to be replaced..
by A verified traveler from Burnaby
Posted 13 Oct 2024
The best budget hotel that comes with free breakfast. Walkable to everything, the Dome, museum, shopping and dining. The room is very tight but clean and it’s non-smoking hotel. Theres a coffee station available all day by the reception, amenities you can pick them up by the lobby. There’s a coin laundry. There’s a seating area with books and ipad that you can use. There’s a smoking room. You only need to take the streetcar from the train station to the hotel. Very convenient.
by A verified traveler
Posted 2 Oct 2024
Check in was painful. During our trip to Japan the only situation where our credit card was 'declined' was at this hotel despite being able to prove the transaction was approved and showing on our account statement. We ended up having to pay cash for the reservation. I lost count of the number of copies of our passports the front staff took which was a little worrying. The front staff including the manager didn't seem to know what to do or what they were actually doing
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 24 Sep 2024
A little dusty but otherwise very clean. Complimentary breakfast was delicious and staff were amazing — attentive, welcoming, and helpful. Rooms are quite small, so just be aware! Wasn’t an issue for us since we were travelling light and didn’t plan to spend too much time in the room aside from sleeping, anyway. Great location, easy to walk to the Peace Park and lots to see and eat in the area. Conveniently located near streetcar stop, so navigating throughout the city was easy.
by A verified traveler from Converse
Posted 24 Sep 2024
The room we selected was the Queen compact. In retrospect, I missed the compact part when booking because the space was very tight for two adults, especially for my 6ft 2in husband. We managed okay because we packed carry on suitcases and backpacks. If you have full size luggage, it's a no go. The breakfast buffet was delicious and generous. Despite large crowds on one of the busy mornings, the staff managed it well and there was no lack. They accommodated storing my temperature sensitive medication and travel cooler in the hotel's refrigerator and freezer since the room's mini fridge was not cooling enough. My only complaint would be the bed. It was rather stiff, including the pillows, the blanket felt small for the two of us, and unfortunately, we didn't find a spare. Every time we shifted in bed, we felt the movement, which meant light sleep. Overall, the accommodation served its purpose for three nights and the staff was great.
