Ratings based on 635 Verified Reviews

4.6 out of 5
78% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Nov 2024
The hotel is close to the Castle so it was easy to walk but you need to take a taxi from the station as that’s not walkable with luggage
5 out of 5
by A verified traveler

I will stay again.

Posted 7 Jun 2024 on Hotels
The room was small but everything you need was there. Very clean. There is natural spring water bath on the 10th floor which I loved. The relaxing room next to it smelled a bit cigarette. The washing machine is free and the dryer is ¥100 for 20 minutes. The hospital is near by and you might hear ambulance sometimes.
5 out of 5
by A verified traveler

Posted 17 May 2024
had a wonderful stay at this place the hot spring and sauna on the roof was freaking amazing
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024 on Hotels
4 out of 5
by A verified traveler from Diamond Bar

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024 on Hotels
5 out of 5
by A verified traveler from Johnstone

Posted 4 Mar 2024
A great stay, but for only one night as we are travelling. However, would definitely use this hotel again the onsen was wonderful and breakfast very nice too. Could not fault this hotel.
4 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
The mattress was too soft for me. There is public onsen bath on the 10th floor. It is wonderful but there is a smoking area by the bath entrance which is unfortunate.
5 out of 5
by A verified traveler

Excellent!!

Posted 11 Nov 2023 on Hotels
Great hotel in central location. Great service, great breakfast, great onsen!
5 out of 5
by A verified traveler

Posted 19 Oct 2023 on Hotels
The room looks a little old-fashioned, but amenities provided are new. Love their rooftop onsen! Ladies are provided with not only the shampoo, conditioner, and body wash, they also have facial cleanser as well. Within the public onsen area, the laundry and dryer are located inside so you can start your laundry and pick them up once you are done after a good soak and doing your nightly facial routing. The make-up room has 5 cubicles so no fighting needed. Hairdryer was the best. Love the omotenashi; they have free nightly ramen service served in the main dining area, good to finish the night with. Parking is a little hassle. Car entrance to the hotel is tricky as the side where the hotel doors are is only one-way, which the other entrance is purely for the parking. You will need to go via the entrance nearer to hotel door as they have to assign you your parking lot.