Ratings based on 54 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2019
Comment from Hotel Management
9 Mar 2024 by Ravinder Mahendra, Hotel Management
Dear Guest, Thank you for sparing your precious time to share your ratings on Google. We are glad to note that you liked the resort and had a good time during your stayOn behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near futureYours Sincerely,Ravinder MahendraGeneral ManagerjüSTa Hotels & Resortsgm.rajputana@justahotels.com
by A verified traveler
Posted 21 Feb 2019 on Hotels
Beautiful hotel and good location.
Our room was clean and spacious.
Check-in staff were quick and efficient,would stay there again
by A verified traveler from Ahmedabad
Posted 11 Nov 2018
Convenient location. Pleasant ambience. Calm and quiet once inside the property. All major landmarks are nearby
by A verified traveler
Posted 28 Oct 2018
Recommended
for Everyoneby A verified traveler from London
Beware the hot water arrangements
Posted 12 Mar 2018The room was pleasant enough and the grounds nicely kept with a good zised pool.
Hot water is only automatic for three hours in the mornning and three hours in the evening. At other times you have to request it is turned on. Also when house keeping clean the rooms they take away the towels which are not replaced until late afternoon. Small inconveniences that can be overcome but not really up to scratch.
The food in the restaurant is good and the outdoor bar ins a nice touch.
Comment from Hotel Management
2 May 2018 by juSTa Hotels & Resorts, Hotel Management
Dear Guest,
We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing juSTa Hotels & resorts and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked our resort.
On behalf of our team, we once again thank you and look forward to be able to host you again in the near future.
Yours Sincerely,
Deepak Sharma
Manager - Operations
jüSTa Hotels & Resorts
by A verified traveler from Mumbai
Worst hotel ...not 4 star by anymeans
Posted 27 Dec 2017Property is good but not well maintained...locattion difficult to find (thanks to google map). poor service....even hot watet is not available...no room heater even in cold winter...managed by some untrained guys....will never stay in any justa hotel
Comment from Hotel Management
2 May 2018 by juSTa Hotels & Resorts, Hotel Management
Dear Guest,
We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us.
Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.
We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.
I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.
jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.
Yours Sincerely,
Deepak Sharma
Manager - Operations
jüSTa Hotels & Resorts
Recommended
for Everyoneby A verified traveler from surat
Posted 25 Oct 2017
It’s fine it’s far from citi place silent place it good it’s ok
Comment from Hotel Management
2 May 2018 by juSTa Hotels & Resorts, Hotel Management
Dear Guest,
It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our hotel, Quality of food served, and the service provided by our team members.
We thank you for sparing your precious time to write such positive words about our hotel in Expedia. On behalf of our team at juSTa, we look forward for the delight of welcoming you back.
Yours Sincerely,
Deepak Sharma
Manager - Operations
jüSTa Hotels & Resorts
by Rozy
Posted 13 Apr 2017 on Hotels
Comment from Hotel Management
18 Apr 2017 by juSTa, Hotel Management
Dear Guest,
We thank you truly for sparing your precious time to rate our resort through Expedia. We are extremely glad that you liked our resort and had a good time during your stay. It is our endeavour to ensure that every guest stay is made a memorable one and provide them with homely atmosphere. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future.
Yours Sincerely,
Jitendra Sharma
Operations Manager
by Achint
Nice hotel
Posted 1 Apr 2017 on HotelsIt's a great property although it needs an upgrade.
Comment from Hotel Management
10 Apr 2017 by juSTa, Hotel Management
Dear Guest,
Thank you for sparing you precious time to share your review on Expedia. We are glad to note that you liked our resort.
jüSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.
Yours Sincerely,
Jitendra Sharma
by A verified traveler
Disgusting
Posted 25 Feb 2017Did not have a pleasant time at this place! Have travelled the world and this hotel was horrible! The bathroom had a funky smell in it plus insects flying about in shower room, the floors of room were dirty including the staircase leading to rooms! The most appalling bit was when I went to the reception bathroom to wash my hands the bathroom faucet was dismantled, the hand soap dispenser was filthy!!!! This hotel in my opinion needs to be shut down!!
Comment from Hotel Management
10 Apr 2017 by Jitendra Sharma, Hotel Management
Dear Guest,
We truly thank you for sparing time to write your feedback in Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our resort. Please be assured, the lapse was purely unintentional.
We have investigated on the areas of concern highlighted by you. As such we were able to rectify and resolve on those points.
I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests.
On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels & resorts in the near future.
Yours Sincerely,
