Ratings based on 457 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Super clean hotel with lots of amenities. The restaurant is great although a little pricey, but some great options. Its very close to the mall too and just a short walk away. Check in at 3 pm is a little late - also had to wait till 3:45 pm for the room to be ready.
Comment from Hotel Management
20 Nov 2024 by Willisa, Hotel Management
Dear Mr. Matthew,Thank you for your recent stay and for taking the time to share your feedback with us. We are happy to hear the positive comments about the cleanliness of the hotel, and our location. Your recognition of our efforts encourages us to continually serve you better in every possible way we can.On another note, we sincerely apologize as we felt short of your expectation during check-in process. Despite the inconvenience you encountered , we are grateful in receiving an overall high score rate. We wish to have the pleasure of welcoming you back soon. Best regards,Maria Willisa VergaraDuty Manager
by A verified traveler
Posted 17 Nov 2024
Centrally located business hotel. Was fine for the one night I was there. The rooftop pool is a nice touch and gets the sun from midday onwards.
Comment from Hotel Management
18 Nov 2024 by Stefan, Hotel Management
Dear Mark,Thank you for sharing your feedback! We're glad to hear that you had a comfortable stay with us at Holiday Inn Cebu City. Our hotel is strategically located in one of Cebu's business districts, catering to both leisure and business travelers, and we're happy you liked the location. We hope to welcome you back for another visit soon!
by A verified traveler
Posted 16 Nov 2024
Loved the room, breakfast buffet, pool and staff. Great stay.
Comment from Hotel Management
18 Nov 2024 by Stefan, Hotel Management
Dear Peter, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the room, breakfast buffet, pool, and our staff. It’s always great to know our guests had a memorable stay. We look forward to welcoming you back at Holiday Inn Cebu City for another great experience soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Katrina, Hotel Management
Dear Mr. Alan,Thank you for your recent stay with us and for taking the time to share your feedback.We are thrilled to have received the perfect score you rated us. This motivates our team to continue striving for excellence in every way possible.We look forward to welcoming you again soon for another enjoyable stay!Best regards,Katrina GerbabuenaDuty Manager
by A verified traveler from Buena park
Posted 12 Nov 2024
smart lightings inside the room and shower was very simple and less clutters.
Comment from Hotel Management
13 Nov 2024 by Stefan, Hotel Management
Dear Abastacio, Warm greetings from Holiday Inn Cebu City! Thank you for sharing your feedback with us. We are pleased to hear your positive comments regarding our lighting inside our room. We can't wait to welcome you again in the near future!
by A verified traveler
Posted 29 Oct 2024
Clean, nice staff, great food in the restaurant
Comment from Hotel Management
29 Oct 2024 by Willisa, Hotel Management
Dear Ms. Anna Marie,Warm greetings from Holiday Inn Cebu!Thank you for sharing your feedback with us. We are pleased to hear your positive comments regarding the service of our team, the cleanliness of our hotel and the food at our restaurant. Your recognition of our efforts encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Maria Willisa VergaraDuty Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Willisa, Hotel Management
Dear Mr. Martin,Warm greetings from Holiday Inn Cebu City!Thank you for taking the time to share your feedback with us.Your recognition by rating us with an overall perfect score, encourages our team to continually strive for improvement in every possible way. We look forward to serving you again in the near future.Best regards,Maria Willisa VergaraDuty Manager
by A verified traveler
Posted 29 Oct 2024
The hotel is very clean and smells good in the lobby and very convenient to the mall and transportation,We will comeback again to this hotel thanks…
Comment from Hotel Management
29 Oct 2024 by Willisa, Hotel Management
Dear Mr./Ms. Lulin, Warm greetings from Holiday Inn Cebu City! Thank you for taking the time to share your feedback with us. We are glad to know that you had a great experience during your stay with us. Your recognition on our location, the cleanliness of our hotel, especially by rating us with an overall high score, encourages our team to continually strive for improvement in every possible way. We look forward to serving you again in the near future. Best regards, Maria Willisa VergaraDuty Manager
by A verified traveler
Posted 27 Oct 2024
Nicest Holiday Inn we've been to. Room is great.
Comment from Hotel Management
28 Oct 2024 by Willisa, Hotel Management
Dear Ms. Janice, Warm greetings from Holiday Inn Cebu City! Thank you for taking the time to share your feedback with us. We are pleased to hear your positive comments of our hotel. Your recognition of our efforts encourages us to continually strive for improvement in every possible way. We eagerly anticipate welcoming you again in the near future.Best regards, Maria Willisa VergaraDuty Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Stefan, Hotel Management
Dear Hilario,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are delighted to see that you enjoyed your experience at our hotel.If you have any specific comments or suggestions that could help us improve, we would love to hear them. Your insights are invaluable as we strive to enhance our services.We look forward to welcoming you back in the future!
