Ratings based on 115 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Any city
Posted 1 Jan 2025
Great time of year to visit in the off season. We had the whole house to ourselves. Really enjoyed the living area in the evening.
Comment from Hotel Management
2 Jan 2025 by vickie , Hotel Management
Thank you for the kind review, I'm so happy you could enjoy yourself and relax.
by A verified traveler from Chautauqua
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by vickie , Hotel Management
Thank you for your review
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
could be a jewel
Posted 25 Jul 2024 on HotelsWhile our comfort and experience with Townhouse 213 was closer to a 3 (and a one if you include all the perilous stairs), we have massive respect and esteem for Vickie, who was the point person. She is outstanding at her job. She was receptive to the ideas (long text lists from daughter) that we made for improving the 213 so it can shine like we know it can. We can tell the effort put in to rehabing the house. What we will say so that others can be aware of what we weren't
1)there are stairs from the street to get down to the sidewalk and the slippy concrete stairs up to porch and then perilous,steep stairs up to second floor.
2) you can take suitcases around stairs from street, but you have to roll yr suitcase down to where the main guesthouse is.
3) the stairs are not un-steep, and when we were there, no lighting, so the family slept in the two beds and left lights on in bathroom and down hall to spare us from tumbling down stairs during night
4) the good television is in the big bedroom, but still non-standard channels throughout.
5) if you want breakfast, bring your own.
6) the market down the street has really good food (try the pizza), but closes wicked early, esp on sunday.
7) vickie is the best. she made our stay so, so much better.
Comment from Hotel Management
25 Jul 2024 by Victoria , Hotel Management
Thank you so much for taking the time to share your feedback. We genuinely appreciate your kind words about Vickie—she truly is an invaluable part of our team, and we're thrilled to hear she made a positive impact on your stay.We also appreciate your constructive comments about Townhouse 213. Your observations are incredibly helpful for us as we continue to refine and improve our guest experience. We’re glad you noticed the efforts we’ve put into renovating the property, and we’re committed to addressing the areas you’ve highlighted.Thank you again for your thoughtful review. We hope to have the opportunity to host you again in the future, and we’ll certainly take your feedback into account to enhance the comfort and convenience of our townhouse.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Vickie , Hotel Management
Thank you for the kind review Andrew! We enjoyed hosting you and your family.
by A verified traveler
Posted 8 Jul 2024 on Hotels
The townhouse was very nice and clean. The staff are great and confirmed everything via text plus answered my questions very quickly.
Comment from Hotel Management
18 Jul 2024 by Vickie , Hotel Management
Thank you, Andrew. We enjoyed having your family with us.
by A verified traveler
You will love it!
Posted 5 Jul 2024 on HotelsMy husband has never allowed me to book a room outside of a name brand hotel. I did not tell him I booked here until we were on our way and he was a bit irritated with me. He absolutely loved this Guest House and Room.(I did too) It was exactly as the photos showed and we will be back! Vicki our hostess was beyond helpful and we highly recommend the Market on Courthouse Square for a meal. Hinton, WVA is charming we loved it.
Comment from Hotel Management
5 Jul 2024 by Vickie , Hotel Management
Thank you for the kind review and venturing out of your comfort zone. We are so glad you enjoyed your experience in our little town!!
by A verified traveler
Posted 28 Jun 2024
We liked that the property was clean. We had a problem getting in because we were not told that we needed a code to get in. There were no directions for using the coffee maker. The staff person we met was very helpful.
Comment from Hotel Management
5 Jul 2024 by vickie, Hotel Management
Thank you for the feedback. We will look into the issue mentioned and correct accordingly.
by A verified traveler
Posted 27 Jun 2024
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Comment from Hotel Management
5 Jul 2024 by vickie , Hotel Management
Thank you for the review, we hope you enjoyed your stay
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Vickie , Hotel Management
Thank you for the rating. We enjoyed having you as a guest.
