Ratings based on 73 Verified Reviews

4.7 out of 5
80% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Rosedale

Posted 16 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Katja Newman, Hoteldirektorin, Hotel Management
Sehr geehrter Gast, herzlichen Dank für Ihr Feedback zu unserem Hotel.Wir freuen uns zu lesen, dass Sie mit allem sehr zufrieden waren!Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.Mit herzlichen GrüßenKatja Newman, Hoteldirektorin
5 out of 5
by A verified traveler

Posted 28 Jun 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by Katja Newman, General Manager, Hotel Management
Dear Sir,Thank you very much for this kind review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.It would be a pleasure to welcome you back on a future occasion. Best wishes,Katja Newman, General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2022 on Hotels
5 out of 5
by A verified traveler

worthwhile visit

Posted 3 Sep 2020 on Hotels
Wonderful facilities, excellent food, friendly and helpful staff, a hotel in the same family fir 16 generations but not sitting on its laurels
5 out of 5
by A verified traveler

Posted 6 Oct 2019 on Hotels
Very nice hotel, especially the heated outdoor pool and the cosy restaurant.
5 out of 5
by A verified traveler

Posted 24 Aug 2019
Setting and spa facilities brilliant. I loved my spacious suite and the Viennese Cafe. If I coukd afford it I would return frequently.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2019
5 out of 5
by A verified traveler

Haven in the Hinterzarten

Posted 28 Jul 2019 on Hotels
Lovely property-comfortable bed, spacious room, fine breakfast and the best part - the spa and grounds. We will be back for some more luxurious relaxation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2019 on Hotels
5 out of 5
by A verified traveler

Posted 16 Nov 2018
Comment from Hotel Management
21 Dec 2018 by Hajo Laser, Hotel Management
Sehr geehrter Gast, wir bedanken uns herzlich für Ihren Aufenthalt und Ihre dazugehörige Bewertung. Es freut uns, dass Sie Ihren Aufenthalt bei uns genießen und dass wir Ihre Erwartungen mit unserer Servicequalität erfüllen konnten. Wir freuen uns auf ein Wiedersehen mit Ihnen und wünschen Ihnen zwischenzeitlich alles Gute.