Ratings based on 63 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
The beds and bedding are substandard. Otherwise it was a pleasant, quiet stay, just a very uncomfortable night’s sleep.
Comment from Hotel Management
6 Oct 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your feedback. We appreciate all feedback as it gives us a chance to correct issues or to let us know what we are doing right. I am sorry that your stay was not as well as you expected. I will try and determine what chalet you were in and see about replacing mattress.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Vicki Schulz, RV Park Manager, Hotel Management
We are sorry that you did not enjoy your stay with us. . Unfortunately, you did not write what the issue was with the chalet or RV Site for me to fix or address the situation that caused you to rate us a low rating.
by A verified traveler
Posted 17 Aug 2024
Plenty of room in the unit.
Comment from Hotel Management
19 Aug 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your response. We look forward to having you stay with us again.
by A verified traveler
Posted 22 Jul 2024
The chalet was dirty and outdated
Comment from Hotel Management
13 Aug 2024 by Vicki Schulz, RV Park Manager, Hotel Management
We are sorry that you did not enjoy your stay. Did you reach out to the front desk? We could have changed you to a different chalet. Our chalets are outdated but they should have been cleaned. I will discuss with my housekeeping staff.
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your review. We hope to have you visit us again.
by A verified traveler
Posted 10 Jul 2024
Nice clean and well maintained
Comment from Hotel Management
13 Aug 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your review. We hope that you will come and visit us again.
by A verified traveler
Posted 9 Jul 2024
Only complaint was giant puddle in parking space for our room-I couldn’t get out of our vehicle!
Comment from Hotel Management
13 Aug 2024 by Vicki Schulz, RV Park Manager, Hotel Management
We are working on a solution. Unfortunately when we get a lot of rain a puddle does form in some of the sites.
by A verified traveler
Posted 7 Jul 2024
Chalet was comfortable and clean. Short walk down a. Nice lit path from chalet to casino.
Comment from Hotel Management
8 Jul 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your comment and review. I am glad you enjoyed your stay.
by A verified traveler
Posted 6 Jul 2024 on Hotels
Cute little place, clean and comfortable.
Check in was a bit slow, and we were double charged because of the online pre check in and again when we arrived.
Comment from Hotel Management
8 Jul 2024 by Vicki Schulz, RV Park Manager, Hotel Management
I reviewed your account. The person who checked you in did not notice that you did a pre check in. Your card was preauthorize twice. We did only charge your card once and the 2nd authorization does show that it was released. We are very sorry for the inconvenience this has caused. The associate has been talked to about the error.
by A verified traveler from Hague
Posted 24 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Vicki Schulz, RV Park Manager, Hotel Management
Thank you for your positive review. We are glad that you enjoyed your stay with us. Please come again.
