Seaside Villa by VTrips Reviews

Hello Reono, Thank you for taking the time to share your feedback. We work hard to make our guests happy and appreciate you taking the time to share your thoughts about your recent stay. Please know we take our guest reviews as a way to improve our service and as such we have shared your comments with our on-site team. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Hello Jon- Thank you for staying with us and taking the time to leave detailed feedback on your experience. We really appreciate your patronage- so we are very disappointed to hear we missed the mark. We never want to mislead a guest on the conditions of their property, so we are very sorry to hear you felt you were misled. Your comfortability is one of our top priorities, and we use feedback like this as a way to improve our guest experience. Currently, we are investigating with our housekeeping team to see what went wrong. If you're in town again, we would love the opportunity to host you again and give you the 5-Star experience we know we can.