Ratings based on 594 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
It was good
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Aiden,We are pleased to receive your generous rating for Courtyard Hilton Head Island. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Sean,On behalf of our team at Courtyard Hilton Head Island, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to our city. Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler
Posted 13 Dec 2024
Went on December. As hotel is away from street, it shares parking with restaurants and you can only park in hotel spots. Back parking is available but at all times of day you must have your room card to enter and exit and room key required to get on elevator.
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
Dear Nonee,Thank you for choosing Courtyard Hilton Head Island and for your excellent review. We’re glad you noticed the added security measures, like key access for parking and elevators, as they are designed to enhance your comfort and safety. We understand the parking setup might require a bit of adjustment, and we appreciate your understanding. Thank you again for your generous comments. We look forward to your next visit! Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler from carolina
Posted 6 Dec 2024
Nice
Comment from Hotel Management
7 Dec 2024 by General Manager, Hotel Management
Dear Belmary,Thank you for choosing Courtyard Hilton Head Island. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler
Posted 5 Dec 2024
My favorite place to stay on HHI! Rooms are ALWAYS super clean and fresh smelling and staff is amazing. Lots of parking and safe
Comment from Hotel Management
6 Dec 2024 by General Manager, Hotel Management
Dear Lora,Thank you for returning to Courtyard Hilton Head Island. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy our hospitality, comfortable accommodations, and amenities. It is always our pleasure to have you as our guest. Thank you for making us your preferred choice for every visit, and we look forward to seeing you soon.Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler from Charlotte
Posted 5 Dec 2024
Had a good stay!
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Dear Raghavendra, Thank you for choosing Courtyard Hilton Head Island. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Leigh Anne Staden General Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Dear Thomas, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Hilton Head Island. We look forward to your return and wish you all the best with your future travels.Sincerely,Leigh Anne Staden General Manager
by A verified traveler
Posted 22 Nov 2024
Rooftop awesome
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Jeff,On behalf of our team at Courtyard Hilton Head Island, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. We’re thrilled you enjoyed the rooftop, which is always a favorite spot for our guests. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Sincerely,Leigh Anne StadenGeneral Manager
by A verified traveler from Sylva
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear ChrisVeronica, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Hilton Head Island.Sincerely,Leigh Anne Staden General Manager
by A verified traveler
Posted 14 Nov 2024
Close proximity to beach and restaurants; clean and quiet; rooftop bar was nice as well with live music; if I had to pick a complaint it would be serving drinks in plastic glasses. Fort the price of a cocktail, a real glass would be a better option. Overall a great place to stay.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Chris,Thank you for your kind words about your Courtyard Hilton Head Island stay! We are delighted you enjoyed the clean and peaceful atmosphere, convenient location, and rooftop bar with live music. We appreciate your feedback about the drink presentation and will share it with the team to enhance the experience. It’s wonderful to know you had a great visit overall, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Leigh Anne StadenGeneral Manager
