Ratings based on 245 Verified Reviews

3.2 out of 5
55% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Feb 2021
Very beautiful serene, this elegant home was very inviting and homey and you just cant beat that view! Thanks so much!
5 out of 5
by A verified traveler

Posted 28 Dec 2020
Every quite & nice hotel that I believe is located at the highest point in Hilo. Had great scenery from the front porch along with a nice small botanical garden to sit & relax at.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2020
2 out of 5
by A verified traveler

Posted 21 Mar 2020
Great location but property was run down after it was remodeled. Service was poor. Would not recommend
2 out of 5
by A verified traveler

A poor shabby room. Beware of it.

Posted 19 Mar 2020 on Hotels
A tiny shabby room with old equipment. Entirely uncomfortable. It is hard to understand how the owners dare to offer such a poor room for 2 persons. The price is relatively cheap but the accomodation is not worth even this cheap price
5 out of 5
by A verified traveler

Hilo royalty

Posted 10 Mar 2020 on Hotels
Great room and great view.
3 out of 5
by A verified traveler

Suited us well

Posted 9 Mar 2020 on HomeAway
Older home, top of a hill overlooking downtown Hilo. Ours was 1 of 4 bedrooms, with its own bath. The room was clean except the bedspread, which looked as if someone had laid down on it without taking off shoes. Parking was OK: 2 spots in the drive, 2 additional spots on the roadside a very short walk away. Our biggest frustration was perhaps due to this being our first rental of this type. We could not get hold of the manager to learn how to get in. It turned out that we had to get to the door and then make a call. It all worked, out, but we could have used some further instruction ahead of time. It ended up meeting our needs well enough.
2 out of 5
by A verified traveler from Honolulu

Posted 21 Feb 2020
The rainpipe was dripping the whole night- no sleep possible. Do not sleep in room 02 - unless it is repaired, or dry weather!
4 out of 5
by A verified traveler from Nevada City

Posted 16 Feb 2020
Great location, easy access for walking to town. Too bad windows are a bit dirty because view is great. Kitchen accessories could be better and would help keep the place cleaner. Sound travels well so a bit noisy.