Ratings based on 958 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
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by A verified traveler
Posted 27 Sep 2024
Hotel was OK for a budget hotel. Deferred maintenance in the room was a big issue for us. Rust on the bathroom door, toilet and tub in need of attention and we had an issue with the dirty shower curtain. Other than that it was good.
Comment from Hotel Management
27 Sep 2024 by Raymond Saenz, Hotel Management
Richard,Thank you for taking the time to leave your valuable feedback, we will use the data to keep improving!!!! We hope to see you again very soon!
by A verified traveler
Posted 23 Sep 2024
If you’re looking for affordable this is it. It’s old but clean. Air conditioner loud. Shower and tub old. Hole in the bedspread. I wasn’t in my room much so it worked
Comment from Hotel Management
24 Sep 2024 by Raymond Saenz, Hotel Management
Kelly,Thank you for your valuable feedback, we hope to see you again very soon for your next trip to Redding! We are planning guestroom renovations now in order to meet guest standards, we will be working hard till then!!!!
by A verified traveler
Posted 23 Sep 2024
There was an overall nasty smell in the room.
Room was noisy often by the equipment being used for the building
Comment from Hotel Management
24 Sep 2024 by Raymond Saenz, Hotel Management
Hovhannes,I will be going through the room in question and ensure all is taken care of. We will use your feedback to constantly improve, we hope to see you again in the near future.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Raymond Saenz, Hotel Management
Maria,Thank you for your valuable feedback, we hope to see you again very soon for your next trip to Redding!!!
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Raymond Saenz, Hotel Management
Elijah,Thank you for taking the time to leave your valuable feedback! We hope to see you again very soon!!!!
by A verified traveler
Posted 18 Sep 2024
The gal that checked me in was unfriendly! The dining area is small and I had to sit by the door into a tiny area where the limited hot food was cooked. There was I believe an employee (female) talking to the male employee who was cooking the hot food. She was very loud and never stopped talking the entire time I was trying to eat my breakfast. This was very rude of her.
Comment from Hotel Management
18 Sep 2024 by Raymond Saenz, Hotel Management
Rebecca, Would like to truly apologize as we pride ourselves on being courteous to our guests! Will investigate your stay and take correct action. We hope you will give us another chance in the near futuire.
by A verified traveler
Posted 18 Sep 2024
Good breakfast. Nice people. Nothing fancy but everything was fine and easy. No problems.
Comment from Hotel Management
18 Sep 2024 by Raymond Saenz, Hotel Management
Matt,We are so pleased our property met your needs! We hope to see you again very soon for your next trip to Redding!!!
by A verified traveler from Turlock
Posted 16 Sep 2024
Other than there being a few cobwebs in the room that were pretty easy to spot, it was a nice, clean and wonderfully spacious room. We were in a room with 2 kings and a sleeper sofa. It has a small balcony, with nice view of the mountains. Beds and pillows are nice and comfy, the layout of the room was great. Breakfast in the morning was tasty, and the scrambeled eggs were SO good. A nice breakfast for being complimentary. Will likely stay here the next time we come to Redding.
Comment from Hotel Management
16 Sep 2024 by Raymond Saenz, Hotel Management
Cheryl,Thank you for taking the time to leave your valuable feedback, we will look at the issues you encountered and hope to see you very soon!!!!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Raymond Saenz, Hotel Management
Niki,We certainly apologize for not meeting your standards, we will use your valuable feedback to improve in the future. We hope you will give us another chance in the near future.
