Ratings based on 986 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Staff was friendly. Willing to help. Problems solved quickly
Comment from Hotel Management
22 Nov 2024 by Alison, Hotel Management
Hello Sharon,Thank you for the awesome score.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Alison, Hotel Management
Hello Cat,Thank you for your feedback.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Ariel, Hotel Management
Hello Simon, Thank you for your feedback. We appreciate your time. we will address the issues you've mentioned as soon as possible.
by A verified traveler
Posted 8 Nov 2024
Room was clean and staff was good, however, the hallway and rooms had an unpleasant odor almost like mildew. Would stay there again but would hope that take care of this issue.
Comment from Hotel Management
10 Nov 2024 by Ariel, Hotel Management
Hello Richard, thank you for your feed back. the issues you mentioned will be addressed as soon as possible.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Ariel, Hotel Management
Hello Jefferson, Thank you for your feedback.
by A verified traveler
Posted 31 Oct 2024
The front desk was welcoming when we arrived.
When we called down to ask for help because the TV didn't work the attention was terrible. "Sorry there is no one here after 4:00 to help with that." Shame on the planning for the property. Things happen when guests check in there should be a reasonable plan in place. After driving hours we looked forward to relaxing and TV was part of the plan. INDIFFERENCE is never attractive. At the end of a LONG travel day it was not acceptable. not what we expect from a Wyndham property
Comment from Hotel Management
31 Oct 2024 by Alison, Hotel Management
Hello Earl,We do apologize for any inconvenience you may have had during your stay with us, we try to ensure that each guest has a great stay. We will share your comments with our staff.
by A verified traveler
Posted 29 Oct 2024
A disappointing stay from all the roaches we saw around the hotel
Comment from Hotel Management
29 Oct 2024 by Alison, Hotel Management
Hello Brian,We appreciate your feed back. We will address your concerns.
by A verified traveler
Posted 27 Oct 2024
STINKS!!!
First floor smells like on cigar/weed
2nd flood a fish market mixed with cigar/weed
Woke up sick soar throat and congested!
STAFF!
Extremely lazy more busy with the videos on her phone than welcoming me. If i dont feel welcome why would i come back? People dont like being spoke to as if they are disturbing your time!
FILTHY!
The carpets have never been wash I promise you that the bed must have been donated the pillow
Had a blood stain!
AC! Was Busted!
Tv dint work!
honestly it felt like a survival game staying in the worlds Worst motel!
Comment from Hotel Management
29 Oct 2024 by Alison, Hotel Management
Hello MatthewWe appreciate your feedback. We apologize for the inconvenience and will share your concerns with our staff.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Alison, Hotel Management
Hello Micheal,Thank you for your feedback.
by A verified traveler
Posted 25 Oct 2024
Cheap and good value. Been coming for several years, and staff are always friendly and courteous. However, cleaning of the room is inconsistent. They sometimes do a great job, but then the following day they forget to give towels when they take away all of current towels.
Comment from Hotel Management
26 Oct 2024 by Alison, Hotel Management
Hello Kevin,Thank you for being a valued customer. I apologize for any inconvenience this may have caused. I will address your comments with the housekeeping staff.