Ratings based on 37 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
My choice in Hillsborough
Posted 2 Mar 2023 on HotelsHillsborough is a bit of a shanty town..all the action seems to be in Tyrell Bay now,but Jonas and his people do a great job in my view anyway. Light breakfast and good local menu at night including fresh seafood with a little Japanese local interpretation was very nice...no beach out the front...but I enjoyed my stay here..Thanks Jonas..
by A verified traveler
Posted 13 Feb 2023 on Hotels
by A verified traveler from Harrison Twp
Posted 20 Mar 2020
Was told beach access that was incorrect I called the night before to check
Felt the hotel grounds uncut grass added to mosquito issues
Asked for ice on arrival seemed to be thought of as a unreasonable request
Left hotel about 30 mins after arrival and found alternative hotel in Hillsborough
by A verified traveler from Iowa City
Posted 5 Jan 2020
Beautiful grounds! Well maintained. Very good breakfast! Restaurant is good, a little overpriced. No AC; we had mosquito nets in our rooms, and because in one room the net did not cover the two beds, they gave us another single room to one of our son. our main room, by the restaurant faced the sea and provided very beautiful rooms. No beach or swimming pool but you can snorkel safely around the property. Would recommend it to friends.
by A verified traveler from St. Georges
Posted 27 Oct 2019
Staff and Location was Good
Amenities and Modernization needed.
by A verified traveler
Posted 29 Jul 2019
The hotel has great sea views and is well positioned for getting into town
by A verified traveler
Posted 6 May 2019
Enjoyed our stay at Green Roof Inn. Beautiful tranquil hotel, with the most stunning view of the garden overlooking the sea. Staff are very friendly and helpful. A full length mirror in our room would have been a nice touch.
by A verified traveler from London
Worst Hotel I've stayed at
Posted 26 Aug 2018
Pros: The restuarant staff were very nice and friendly.
Cons: Toilet system, fridge in room we stayed in should be replaced (see photo), extra room key, shelf position over bed, out of hours contact details
Location: good
Arrived room small fridge like a toy, asked if we could change room was told guest's were arriving as they were one day late. the room remain vacant until the day before we left. We asked to see the manager and was told she was on holiday and the staff didn't feel that she could call her, after we insisted she claims she called her manager who said we couldn't change room. We went out one night and we got locked out of our room with no way of contacting any hotel staff, and was asked if we came back late. The reason we were locked out is because we had to leave our key so the room could be clean because the hotel did not have a spare key for our room. so we stayed in the room with my sister.
Although there are signs about the foot pump system to flush the toilet it was disgusting because it didn't flush well. There was a shelf above the bedhead which means you couldn't sit up in bed to read or just relax. Not a nice experience at all
Comment from Hotel Management
28 Aug 2018 by Jonas, Hotel Management
Dear Vicky,
I am sorry you experienced your stay with us as not adequate.
You had booked our budget room with garden view and it is a lower rate than the other rooms because it is not the same standard. How ever that should still be better than your experience and I will make sure the necessary adjustments are made. When it comes to changing rooms it was not possible due to the bookings that was made by other paying guests and as a room is payed for I have to hold it for that guest in case of arrival even if it may seem vacant.
Best regards,
Jonas Gezelius
Recommended
for Everyoneby A verified traveler from Uk
Posted 28 Jan 2018 on Ebookers
Everything was fine! Nice view friendly staff good location!
by Peter
Posted 18 Dec 2017 on Hotels
The breakfast was minimal and exactly the same each day, which was boring as we stayed there for 5 nights.
The rooms didn’t have air conditioning but the mosquito nets, which we were expected to put on were difficult to put in place.
The staff were friendly and helpful.
