Ratings based on 229 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Not clean
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Greg, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 Oct 2024
Tried turning the heat on and a terrible smell poured out from the heater unit. It was truly unbearable. Had to turn the unit off. Breakfast was very basic but at least it was something.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Kyle,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issue with our maintenance team. We're glad to hear you found some value in our breakfast offerings. We hope you will consider giving us another chance on your next visit to provide a better experience.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Efren, We're sorry to hear that your experience with us did not meet your expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your input and would like the opportunity to improve.
by A verified traveler
Posted 26 Jul 2024
Okay stay
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Cristal,We appreciate your feedback and are glad to hear you had an okay stay with us. If there is anything specific you would like us to improve on, please do not hesitate to reach out to our management team. We strive to continually enhance our guests' experiences.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Roberta,We appreciate you choosing our hotel for your stay! If there's anything we can do to enhance your experience next time, please don't hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Jul 2024
Room was dirty. Pool was filthy. Water was not working. Staff was profesional and gave me a refund. If it was maintained a little better it wouldnt be that bad
Comment from Hotel Management
16 Jul 2024 by Manager, Hotel Management
Hello Michael,We appreciate your feedback on your recent stay with us. Rest assured this will be passed on to our maintenance team. Your comments are valuable for our continuous improvement.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Manager, Hotel Management
Hello pablo,Thank you for choosing our hotel for your stay! We appreciate your rating and hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Manager, Hotel Management
Hello Luther, We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and are committed to improving our guests' experiences.
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Manager, Hotel Management
Hello Lonnie, We appreciate you choosing to stay with us. If there were any aspects of your experience that fell short of expectations, please reach out to us so we can address them accordingly. We value your input and strive to make every guest's stay exceptional.
by A verified traveler
Posted 23 Jun 2024
Probably the worse hotel we have stayed at. It was rated a 7 but should have been a 3 or 4.
Mold is definitely on the property, had no internet or WiFi resources, toiletries were very basic and still paid $80. Could have went across the street for better deal.
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Gemma, We appreciate you taking the time to share your feedback with us. We encourage guests to reach out to management directly with any concerns during their stay to ensure they have the best experience possible. Your input will help us to improve our services for all future guests.
