Ratings based on 210 Verified Reviews

3.5 out of 5
90% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Portsmouth

Posted 4 Dec 2024
The property looked newly remodeled, staff was friendly.
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Property is ran down a bit. Door handle was loose and falling off in the bathroom. Looks a bit like a slum lord special. Room was clean though. Worst part was that the morning person keeping the breakfast area/front counter. They were coughing all over the place with no attempt to cover their mouth. The breakfast was real sad. The owner manages or lives on site too it appeared. Way too eager to shutdown a breakfast that I’d give a 3/10 too. Really low quality items too. The bread was wrapped in plastic by hand and with that worker coughing everywhere…. No thanks. Not a lot of choices for hotels in the area but I’d advise staying in a bigger city where it’s more competitive. The ponderosa in town was on point though.
2 out of 5
by A verified traveler

Posted 31 Oct 2024
I signed for a price when I checked in (through Expedia) and then I was charged a different price in the end
1 out of 5
by A verified traveler

Posted 21 Oct 2024
I booked rooms for me and my mom, she is 82. They said they only have rooms on the second floor no elevator. I have a broken bone, and a cane, and she is 82. We couldn't stay there. I reached out to your chat and received no help.Now we are 300 miles away from ho,e and in a very gross side of the road hotel. This is a very small town bot to many options.
3 out of 5
by A verified traveler

Posted 10 Oct 2024
It was a big clean room, but the toilet was running constantly and they knew it before I made the reservation and didn't offer a discount or room swap. Disappointing, didn't get much sleep.
4 out of 5
by A verified traveler

Posted 22 Sep 2024
It was quiet and a relaxing stay
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Everything was great
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Everything was great
5 out of 5
by A verified traveler from Hamilton

This traveler left a rating score only Posted 9 Sep 2024
2 out of 5
by A verified traveler

Posted 30 Aug 2024
Staff was pleasant, but the room was damp and smelled musty. The smoke alarm was pulled off all the wires exposed, and was missing. The back door into the hotel would not shut therefore a security issue. The bathroom counters were dirty.