Ratings based on 963 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Excellent breakfast
by A verified traveler
Posted 26 Dec 2024
The online photos appear that the facility is updated, but the fabric on the entrance chairs could use a deep clean as well as the carpets. The sheets have yellowing stains, while they seemed clean. I contemplated changing rooms (one night stay only and I already moved rooms once due to the heat not working), but I figured the sheets in our current room, both sets being dingy, probably meant the rest were of the same standard. There is a Springhill nearby with comparable pricing. Springhill, in my experience operates with a higher standard of cleanliness, but I did not stay there so I can't speak on it. This was my first time staying at a Wyndham. I was also nervous about food handling cleanliness of the breakfast just due to my reservations about the lack of an overall hotel cleanliness standard.
by A verified traveler
Posted 22 Dec 2024
Got me checked in 5 hours early on game day and let me check out late. Young lady at the front desk was super helpful!
by A verified traveler from Kahoka
Posted 22 Dec 2024
We stayed for one night and it was the worst hotel experience we have ever had . People tried to break into our room. Past midnight. I have a 2 yr old abd a 5 yr old and they did not feel safe. The hotel did not refund our money or help us in any way. STAY SOMEWHERE ELSE
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 14 Dec 2024
The elevator quit working the first day, the carpet on the stairs was full of stains. The pool closes at 9 pm. The staff would be on their personal phones while you were checking in/out. The room had no 'Do not disturb' sign. I asked for more pillows and one of the staff gave me the creepy vibes. He was leaning over to see if anyone else was in the room. I don't even want to think about what would have happened if my husband wasnt in the room watching TV. They have a sign on the front desk saying if any item was missing from the room you would be charged for items, kind of hard to keep track of the towels in the room if each day there was a different amount of washclothes/hand/body each day
by A verified traveler
Posted 13 Dec 2024
I didn't like the pool area so much because it was cold in there. It was well kept however and my grandsons loved it. So that's what was important to me. Everyone was so very nice and the Continental breakfast was pretty good as well. We had a wonderful stay and the location was very convenient to many things. I was there for the Hallmark Christmas Experience and found our accommodations not far at all from those activities.
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Photos represents a nicer place this place is run down
by A verified traveler
Posted 9 Dec 2024
Had no towels called front desk to bring them up and they never came. It’s not the best part of town
