Ratings based on 535 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Breakfast was good. Near to Hikone station. Great hotel to stay in the Hikone area.
Comment from Hotel Management
18 Nov 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 5 Nov 2024
This hotel was within walking distance of the train station, which was important to us. The staff is helpful; someone is always available if needed. Breakfast is included and has a wide variety of choices, including local specialities. The room was comfortable and spacious enough for two people to move around. Walking to nearby shrines is doable, but for some walking to the Castle by the lake may be a bit too far. We walked down, but took a cab back up the hill. The castle and old town is worth a visit.
Comment from Hotel Management
11 Nov 2024 by 彦根駅東口フロント, Hotel Management
Thank you for staying with us.We are very happy to receive your compliments to our staff.We hope you have a wonderful trip.We look forward to seeing you again.
by A verified traveler
Posted 4 Nov 2024
Standard japanese hotel room, nothing too fancy but still comfortable. The room had a slight smell of smoke but nothing strong. You can hear the trains pass since you’re by the station, and the walls are on the thin side so bring earplugs. Staff were super friendly and helpful!
Comment from Hotel Management
18 Nov 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 5 Oct 2024
Breakfast was not as good as some other Toyoko Inns. Less variety and choice, although still good.
Comment from Hotel Management
8 Oct 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。頂いたご意見を元により良いホテルになりますよう精進してまいります、この度は誠にありがとうございました。
by A verified traveler
Posted 25 Aug 2024
The service was great, extremely accomadating staff and good location. Would reccomend
Comment from Hotel Management
5 Sep 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
Callam 様Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 18 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。またのご宿泊をお待ちしております。
by A verified traveler
Posted 24 Apr 2024
Room is average and location isn’t ideal but breakfast included and staff are super friendly.
Comment from Hotel Management
25 Apr 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
by A verified traveler from Walnut
Posted 26 Mar 2024
Very user friendly hotel.
Comment from Hotel Management
18 Apr 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
Thank you for staying our hotel sir.We waiting you stay again
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
18 Jan 2024 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。またのご利用をお待ちしております。
by A verified traveler
Posted 30 Dec 2023
Clean, friendly staff. But the self scan check in system is difficult for foreigners. Parking is 500 yen per day. Train station not too far away. Nothing else near the hotel except a huge electronics store.
Comment from Hotel Management
31 Dec 2023 by 東横INN彦根駅東口 くちこみ担当, Hotel Management
先日はご宿泊頂きありがとうございました。ご期待に副えない点が多数ありました事お詫び申し上げます。
