Ratings based on 2,244 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Everything was beautiful appreciate it
Comment from Hotel Management
19 Jan 2025 by G.perez, Hotel Management
Dear Jalen Marquis,Thank you so much for taking the time to share your experience at Aquarius Resorts. We are absolutely delighted to hear that you had such a positive stay with us!
by A verified traveler
Posted 19 Jan 2025
The staff were super friendly and helpful. There’s many restaurants and bars
Comment from Hotel Management
19 Jan 2025 by G.perez, Hotel Management
Dear Dominic,Thank you so much for taking the time to share your experience at Aquarius Resorts. We are absolutely delighted to hear that you had such a positive stay with us!
by A verified traveler
Posted 18 Jan 2025
Water from rain went into the apartment
Comment from Hotel Management
19 Jan 2025 by G.perez, Hotel Management
Dear Cristobal,Thank you for sharing your thoughts with us about your recent stay at Aquarius Resorts. We appreciate both your positive comments and constructive feedback as it helps us improve our services, We are very sorry that the rain water leaked into the room. We will be informing our team about the issue. Deepest apologies, g perez
by A verified traveler
Posted 17 Jan 2025
Property was very outdated but the area and security was very good . Elevators are some of the worst
Comment from Hotel Management
19 Jan 2025 by G.perez, Hotel Management
Dear Jason,First, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Resorts did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.Were sorry you didn't like our vintage design and that our elevators were bad vas you indicate. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, I would love to personally discuss this matter further and see how we can make it right. Please feel free to reach out to We do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards, g perez.
by A verified traveler
Posted 16 Jan 2025
Loved our stay and will definitely recommend
by A verified traveler
Posted 15 Jan 2025
Comment from Hotel Management
16 Jan 2025 by S. Rivera, Hotel Management
Greetings Ms. Lorena We are glad that you were here at our Vacation Club located at Dorado del Mar. We want to apologize for the inconveniences that you might experienced during your stay that lead you to not have the best experience. We take every insight of our guests very seriously, we will address your review to our management to ensure that we can improve our service and facilities to provide a better stay. We hope to see you in the near future.
by A verified traveler
Posted 15 Jan 2025
Needs maintenance,
Comment from Hotel Management
16 Jan 2025 by S. Rivera, Hotel Management
Greetings Ms. Elba, We are very grateful that you took up your time to write us a review giving us space to improve and provide a better experience to our guests, that are our priority. We apologize for all the inconveniences that might ruin your stay at the Aquarius Vacation Club at Dorado del Mar. We will address your concerns and insights to our management. We hope to see you in the near future so we can provide an experience that is up to your standards.
by A verified traveler
Posted 15 Jan 2025
Lo recomendó. Para el costo y estar en las misma facilidades del Embassy es perfecto.
Comment from Hotel Management
16 Jan 2025 by S. Rivera, Hotel Management
Saludos Sra. Vanessa,Muchas gracias por tomar de su tiempo para dejarnos saber que nuestras facilidades llenaron sus expectativas y que disfrutó de una maravillosa estadía. Esperamos verle pronto para seguir cumpliendo con sus estandares y seguir mejorando en los servicios que nos definen.
by A verified traveler from Freehold
Posted 13 Jan 2025
Hotel needs update, shower leak bathroom, Jacuzzi leaked furnace, moldy curtains, filthy. Sliding door handles filthy. My daughter and her friend was stuck in the elevator for a good 20 minutes before they even notice that someone was there.
Comment from Hotel Management
13 Jan 2025 by S. Rivera, Hotel Management
Greetings Ms. Rosa,We take the reviews of our guests very seriously, and we make the promise to address your insights and concerns to our management and pass the information to the pertinent departments. We hope we see you in the near future to give you a better experience at our Vacation Club at Dorado del Mar. We are very sorry that your stay was not the best due to the incidents listed on your review, we work hard to provide a pleasant stay to our guests. Warm regards,
by A verified traveler
Posted 13 Jan 2025
perfect
Comment from Hotel Management
13 Jan 2025 by S. Rivera, Hotel Management
Greetings Mahammad,We are thrilled that you have had an excellent stay with us at the Aquarius Vacation Club at Dorado del Mar. We hope to see you in the near future, to continue fulfilling your expectations. Warm regards,
