Ratings based on 2,246 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 4 Jan 2025
Good
by A verified traveler
Posted 3 Jan 2025
by A verified traveler from San Jose
Posted 3 Jan 2025
I cant consider its a resort standard. The room is very outdated that I was hesitate to walk with barefoot in the room. The pool and other amenities are from Embassy suites and hotel guest was able to use. I will definitely not want to come back this hotel again
Comment from Hotel Management
3 Jan 2025 by G.perez, Hotel Management
Dear Anhoa,First, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Resorts did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, I would love to personally discuss this matter further and see how we can make it right. Please feel free to reach out to We do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards, Happy New Year and have a wonderful rest of your day.
by A verified traveler
Posted 2 Jan 2025
Gross
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Ulises,First, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Vacation Club did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.We deeply regret that you found that our facilities are not up to your standards. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, I would love to personally discuss this matter further and see how we can make it right. Please feel free to reach out to We do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards,
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Mr. Mark,Thank you so much for taking the time to share your experience at Aquarius Vacation Club. We are absolutely delighted to hear that you had such a positive stay with us!
by A verified traveler
Posted 30 Dec 2024
Choose this hotel if you are having a rental car, else if you are like us travelling during Christmas with the full island not having a rental car use Uber and Uber eats oulr DoorDash. Ubers get expensive but are always available better than the $1000 daily rental Ford transit .
There is a very nice pool and a small beach at the faciliyu. The Cave attractions and ToroVerde ziplines are close, Fajardo for El Yunque and Cieba for Snorkelling are far.
The crew was fantastic and facility has microwave and plates to use with utensils. There is a charge for parking. There is a Casino you get $100 to play.
This is actually a timeshare property and is inside a closed property with Golf and Indoor games and Yes Pickle ball courts. There is an Indoor go karting track all these are seperate but can be availed.
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Nagharajan,Thank you so much for taking the time to share your experience at Aquarius Vacation Club. We are absolutely delighted to hear that you had such a positive stay with us!We look forward to welcoming you back in the future. Should you need any assistance with future bookings or special requests, please don’t hesitate to reach out
by A verified traveler
Posted 28 Dec 2024
Pool and Beach are fantastic, Staffs are helpful and very friendly, Property is inside the gated area so you feel safe,Rooms are very dated, old and extremely mold smells. Staffs helped us to shift the room which has no moldy smell and comparatively clean as well.
Comment from Hotel Management
29 Dec 2024 by S. Rivera, Hotel Management
Dear Ms. BasanaFirst, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Vacation Club did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.We deeply regret that the room was not up to your standards of cleanliness. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, we do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards,
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by S. Rivera, Hotel Management
Greeting Ms. Maria. Thank you very much for your review. We are happy that you enjoyed our service and facilities. We hope to see you soon, so we can provide you an experience that it’s up to your standards.
by A verified traveler from Brooklyn
Posted 24 Dec 2024
Staff and the pool , beach
Comment from Hotel Management
25 Dec 2024 by R. Quiñones, Hotel Management
Saludos !!!Esperamos que se encuentre bien y en salud. Sr. José nos complace saber que disfrutó de nuestras facilidades. Es importante para nosotros que nuestros huéspedes tengan la mejor experiencia en su estadia. Esperamos verlo pronto.
