Ratings based on 1,060 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The hotel offers shuttle service to the cruise port which was extremely helpful.
Comment from Hotel Management
26 Nov 2024 by Quality Inn, Hotel Management
Hi Robin, we sincerely appreciate your feedback regarding the shuttle service to the cruise port. It's fantastic to hear that you found it extremely helpful. Your kind words truly motivate us to continue providing exceptional service. We look forward to your next visit for another delightful experience.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 19 Nov 2024
Very disappointed with this place. We felt very unsafe. Overall the stuff was very nice to us. But we will never go back.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Quality Inn, Hotel Management
Hello Arminda, we are truly grateful for your outstanding 5-star rating. Your support is invaluable to us. We eagerly anticipate your next visit!Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 11 Nov 2024
3 kids in the room next to my room. 4 hours of constant noise. Playing the harmonica and screaming. I called the front desk 4 times and nothing was done. The front desk was very rude. I was up all night and it affected my work the next morning. I asked for another room but the hotel was booked. The area was unsafe with a lot of homeless people in a very undesirable area. I did not feel safe, I was in Tampa for business but will not book that hotel again.
Comment from Hotel Management
18 Nov 2024 by Quality Inn, Hotel Management
Hi Michael, we deeply regret the disturbances you experienced during your stay. Your feedback about the noise disruptions, unaddressed complaints, and safety concerns is concerning. Please rest assured that your feedback is valuable to us, and we are committed to investigating and addressing the issues raised to enhance the guest experience. Your comfort and security are our top priorities.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Quality Inn, Hotel Management
Hi Julio, we appreciate your positive rating and support. Your feedback means a lot to us, and we are thrilled that you had a great experience. We look forward to welcoming you back and exceeding your expectations.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Quality Inn, Hotel Management
Hello Elouise, thank you for the wonderful 5-star rating! Your support truly makes our day.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 4 Nov 2024
I think the breakfast options could’ve been expanded.
Comment from Hotel Management
5 Nov 2024 by Quality Inn, Hotel Management
Hello Yury, thank you for your feedback regarding the breakfast options. We appreciate your suggestion for expanding the choices available. Your input is valuable to us as we strive to enhance our services to better meet our guests' preferences. We will take your comments into consideration for future improvements.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 1 Nov 2024
Lobby smelled real funny.
Comment from Hotel Management
5 Nov 2024 by Quality Inn, Hotel Management
Hi Walter, thank you for sharing your feedback regarding the lobby ambiance. Your insights are valuable to us, and we will take immediate action to address this issue for a better guest experience.Best Regards,Quality Inn & Suites Management Team
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Quality Inn, Hotel Management
Hello Amanda, thank you for the rating provided. Your feedback is valuable to us as we continuously strive to enhance our services. We look forward to welcoming you again for an even better experience.Best Regards,Quality Inn & Suites Management Team
