Ratings based on 685 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Was a nice location and quiet
Comment from Hotel Management
24 Dec 2024 by Carlton, Hotel Management
Thank you for the good review
by A verified traveler
Posted 15 Dec 2024
Wonderful place to stay.
Comment from Hotel Management
24 Dec 2024 by Richard, Hotel Management
Thank you for the good review
by A verified traveler
Posted 11 Dec 2024
Nothing else to share.
Comment from Hotel Management
24 Dec 2024 by Kevin, Hotel Management
Thank you for the kind words
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Ralph, Hotel Management
Thank you for the response
by A verified traveler from Middletown
Posted 25 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Anthony, Hotel Management
Thank you
by A verified traveler
Posted 25 Nov 2024
Went to visit family at West Point. The location for that is great but that's the only positive I can come up with.
Physically this place needs major updates inside and out. The decor was DATED, at least 30 years old.Things were mismatched and makeshift. Did not feel safe in the room. There was no way to contact the front office at night.
Whoever owns it should close it down and sell it.
I will not stay there again.
Dissappointed Expedia had them listed. They should do a better job of vetting facilities before promoting them on their website.
Would love Expedia to contact me about it.
Comment from Hotel Management
30 Nov 2024 by Phillip , Hotel Management
We strive to maintain industry standards. Please give us another chance
by A verified traveler
Posted 25 Nov 2024
Good value
Comment from Hotel Management
30 Nov 2024 by Samuel, Hotel Management
Thank you for kind words
by A verified traveler
Posted 25 Nov 2024
We appreciated their after hours check in procedures. Very easy and glad to walk into a room with the heat already on during a cold November night. That showed good hospitality!
Comment from Hotel Management
30 Nov 2024 by Robert, Hotel Management
We appreciate the feedback
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Frank , Hotel Management
WE appreciate all feedback
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Richard, Hotel Management
Thank you for the great response
