Ratings based on 326 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Mahesh Iyer, Hotel Management
Dear Christopher,Thank you for taking the time to complete the survey regarding your recent stay at our property.We would like to extend our sincerest apologies for not fully meeting your expectations. Your satisfaction is of utmost importance to us, and we greatly value the feedback you provided. Please know that we are committed to using your insights to implement improvements for a better guest experience in the future.We understand your concerns regarding the promotion you selected. However, we are obligated to adhere to the terms associated with it, and any deviations could lead to a breach of agreement. We appreciate your understanding in this matter.We sincerely hope that you will consider giving us another opportunity to serve you, so we can provide you with the exceptional experience you deserve.Warm regards,Mahesh Iyer Hotel Manager Best Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 22 Dec 2024
Great property
Comment from Hotel Management
23 Dec 2024 by Mahesh Iyer, Hotel Management
Dear Sheetal,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 21 Dec 2024
The kids love the pool. I also love how clean the pool is.
Comment from Hotel Management
21 Dec 2024 by Mahesh Iyer, Hotel Management
Dear Cassandra,Thank you for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 17 Dec 2024
Best hotel in High Level, decent breakfast, and dining room. Love the outside access rooms.
Comment from Hotel Management
21 Dec 2024 by Mahesh Iyer, Hotel Management
Dear StephenThank you for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 14 Dec 2024
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Comment from Hotel Management
14 Dec 2024 by Mahesh Iyer, Hotel Management
Dear Lorraine,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 5 Dec 2024
Everyone was extremely friendly and helpful. Breakfast service with Teresa was great and the chef Riaz provides tasty food with excellent options.
Comment from Hotel Management
8 Dec 2024 by Mahesh Iyer, Hotel Management
Dear Elke,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler from Fort Smith
Posted 28 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Mahesh Iyer, Hotel Management
Dear GlennThank you for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 27 Nov 2024
Definitely return
Comment from Hotel Management
30 Nov 2024 by Mahesh Iyer, Hotel Management
Dear Bernice,Thank you for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 24 Nov 2024
Nice staff
Comment from Hotel Management
25 Nov 2024 by Mahesh Iyer, Hotel Management
Dear Kandice,Thank you for for your kind feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
by A verified traveler
Posted 8 Nov 2024
Theresa was amazing!!! She was so helpful and caring!!! And so was all the front desk staff one of the best hotels I’ve ever slept in and visited!
Comment from Hotel Management
9 Nov 2024 by Mahesh Iyer, Hotel Management
Dear Nicole,Thank you for sharing your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
