Ratings based on 41 Verified Reviews

4.8 out of 5
89% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from woodinville

Posted 18 Apr 2023
Perfect location in Gion, easy walking distance to convenient bus stops and subway stops, as well as many restaurants/shops. The Shirakawa river was so relaxing to watch. From our room, we could see cranes, turtles and large fish! Excellent decor with art and beautiful lighting, incredibly spacious (3 stories, all with full bath) with nice amenities (coffee/tea, pajamas/robe, umbrellas, laundry!, rooftop deck) and all rooms/floors had separate lockable entry code. I had only minor quibbles about the condition of the townhouse-style room (bedside power outlet not working on first floor, a pair of tattered pajamas). Main complaint was the communication - did not receive any direct communication from establishment until 27 hours prior to check-in, which made me nervous at the time, since my expectation was to receive the access code earlier. I also tried to text/email the night before checkout (to ask for a later checkout time of 11:00 AM), but they never got back to me. When I did call the next morning at 9:00 AM, I was able to talk with someone immediately, however. If you do not do well with stairs, do not book this place! For everyone else who doesn't need a front desk for easy help, this place is a solid value for an amazing location.
5 out of 5
by A verified traveler

a beutiful 3 rooms/3 stories hotel

Posted 13 Jan 2020 on Hotels
super location, sit right by the magical Shirakawa river. There is no services/reception counter at Shikinean hotel, everything is automatic, you receive the main door pass code before check in, also entry code for 3 different bedrooms. all went neat and easy. 3 rooms on each floor are of different design and display of arts. beds are comfy, we slept well every night. nearby the hotel are endless restaurant choices, subway station is less then 10 mins away and there is a small local shopping street if you walk along the Shirakawa to Higashiyama. everything is wonderful here. will certainly come back again.
4 out of 5
by A verified traveler

Heads up in Kyoto.

Posted 26 Dec 2019 on Hotels
Nice place to stay, but beware. It’s not a hotel, or an inn, not even a B&B. There is NOBODY around. It’s 3 rooms stacked on one another beside a pleasant stream. The amenities, the bed, the bathroom are excellent. The top 2 floor rooms are only accessible by a steep stairs. Every taxi we hired in Kyoto could not find this place. It’s on a quiet street in Gion with a tightly packed, but pleasant neighborhood with many good restaurant choices. This is a good choice in Gion...but beware.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Very good and luxury hotel in Kyoto

Posted 28 Jul 2019 on Hotels
Very nice and stylish hotel. Hotel with traditional Japanese art work. Hotel amenities are completed, I like the self check in process as well, 5 Star!
5 out of 5
by A verified traveler from Nikko, Japan

Posted 11 Jul 2019
Love the art work, high end fixtures and the look of the room
5 out of 5
by A verified traveler

Posted 27 Jun 2019
This was absolutely unexpected, it was so beautiful and perfect in every way! Location was great because you were in the middle of Gion walking distance to everything! Loved it ! So sad I didn’t book a longer stay! 10/10 it was like a picturesque
4 out of 5
by A verified traveler

Posted 12 May 2019
Gorgeous property. Gion is hands down my favorite area ive seen. Been in japan for 2 weeks. Only small issue with some dead bugs and small flies in restroom. Other than that, this place was amazing. Super high tech too. I loved it. Would do gion and stay here again.
5 out of 5
by A verified traveler from Basel, CH

Posted 28 Apr 2019
Beautiful setting in a perfect location. Just what we needed for 3 days in Kyoto.
5 out of 5
by A verified traveler from mill valley, ca

Posted 15 Apr 2019
beautiful traditional japanese property in a near-perfect location. couldn’t have been better for our family of four.