Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wentworth point
Posted 12 Jan 2025
I have the corner room so it's pretty spacious
by A verified traveler
Posted 8 Jan 2025
This is my fourth time visiting and have always been so happy with my stay each and every time. The staff here is truly incredible and always seeking out to give the best service e and experience. Highly recommend when visiting Kyoto.
by A verified traveler from Duluth
Posted 30 Dec 2024
It is a convenient location to many historical interests. Hotel is clean though small subject to the legal restrictions in Kyoto I believe. Hope will have more restaurants in the hotel and more selections for the breakfast.
by A verified traveler from Belle Chasse
Posted 21 Dec 2024
A service, location, and quality, highly recommended
by A verified traveler
Posted 13 Dec 2024
The hotel is beautiful on the inside and has some good restaurant choices - both healthy and traditional. A good gym with good equipment is available in the hotel. The staff are lovely and helpful. The rooms are in excellent condition and provide a reasonable Japanese atmosphere. It is a bit out of the main areas but we liked that. Highly recommended
Comment from Hotel Management
20 Dec 2024 by Hyatt Regency Kyoto, Hotel Management
Dear Michael,Thank you for your positive review! We're overjoyed to learn that you had a wonderful stay. Your kind words are a testament to our team's dedication. We appreciate your support and hope to have the pleasure of hosting you again soon.Warm regards,
by A verified traveler from Laguna Niguel
Posted 6 Dec 2024
It’s a nice hotel but bit older compared to other Hyatt or Ritz Carlton.
Comment from Hotel Management
16 Dec 2024 by Hyatt Regency Kyoto, Hotel Management
Dear Kae,Thank you for your review! Our team works hard to ensure every guest has a memorable experience, and your feedback is truly appreciated. We hope to welcome you back soon!Best Regards,
by A verified traveler
Posted 26 Nov 2024
by A verified traveler from Medellin
Posted 5 Nov 2024
Excellent hotel. Helpful staff
Comment from Hotel Management
11 Nov 2024 by Hyatt Regency Kyoto, Hotel Management
Dear Alejandro, thank you for your positive review! We're delighted that you enjoyed your stay in Kyoto. Our team is always here to ensure your experience is memorable, and we look forward to welcoming you back for another wonderful stay. Sincerely,
by A verified traveler
Posted 26 Oct 2024
Wonderful property! Suggest requesting a room with a garden view to enjoy the beautiful scenery.
Comment from Hotel Management
11 Nov 2024 by Hyatt Regency Kyoto, Hotel Management
Dear Jordin, thank you for taking the time to share your positive experience. We're honored to have been part of your Kyoto journey. We look forward to welcoming you back for another enjoyable stay in Kyoto. Sincerely,
by A verified traveler from Spring Hill
Posted 16 Oct 2024
The central garden is nice, however, due to the proximity to the road, road noise/loud speakers are very noticible inside the rooms. The door seam for the shower room was large enough i was having to be careful that water wouldnt spray through the gap. When looking at the seam for the door on the ceiling i noticed it was starting to fall down as well. The room noise insulation is also pretty poor ( could hear water running from above and both sides of my room, plus people being noisy in the hall ) The breakfast was good, however 45$ for a single slice of french toast and a breakfast buffett seems ridiculous. Staff was very helpful though and warned me about potential allergen issues.
Comment from Hotel Management
21 Oct 2024 by Hyatt Regency Kyoto, Hotel Management
Dear Jared,Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you encountered during your stay. Your insights are invaluable, and we're committed to addressing the issues you've raised. We hope for the opportunity to make it right during your next visit. Kind regards,
