Ratings based on 10 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
3.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very basic but clean and functional
Posted 15 Jun 2024 on HotelsWe appreciated having a kitchenette and washing machine, however it would have been very helpful to have instructions the washer as google translate for the buttons was not sufficient to operate the machine. We couldn’t get it to dry the clothes properly.
The decor was nonexistent, some artwork would really help as we felt like we were staying in a basement dorm room even though we were on the 4th floor. Windows were frosted glass which didn’t help.
Comment from Hotel Management
18 Jun 2024 by Hotel Sou Kyoto Gion, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 29 Jul 2023
Not really liking this hotel which isn't a proper hotel.
We couldn't leave our bags with the property for coming before the 4pm check-in time. Had to pay ¥500 per hour penalty for coming early. Only after paying (by scanning a barcode on the window) we got another instruction to open a tiny safe to get our key.
No concierge when we arrived at just after 1pm. We had to talk via an iPad.
The property had a musty mouldy smell probably because it's old.
by A verified traveler
Posted 7 Mar 2023
It was so clean. Washer and dryer was such a bonus.
Comment from Hotel Management
8 Mar 2023 by Hotel Sou Kyoto Gion, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 27 Dec 2019
It's clean, people are friendly and helpful.
We were glad to be staying here. Thanks
by A verified traveler
Una decepción
Posted 12 Jul 2023 on HotelsUna decepción. Habitación muy pequeña para 3 camas. Había 1 ventana en la habitación, con un cristal translúcido, que no se podía abrir. Mucho ruido de la calle Bien comunixado pero fea la calle donde está..
by A verified traveler
Posted 10 Dec 2020
by A verified traveler
Posted 5 Jun 2020 on Hotels
Comment from Hotel Management
9 Jun 2020 by Hotel SOU Staff, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 3 Jun 2020 on Hotels
Comment from Hotel Management
3 Jun 2020 by Hotel SOU Staff, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 8 Apr 2020
Comment from Hotel Management
15 Apr 2020 by Flora, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 6 Feb 2020 on Hotels
