Ratings based on 160 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
A wonderful experience in a quiet area with exteremeky easy access to shopping, food and the train station. Highly recommend!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 May 2024
The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Nice breakfast
5 out of 5
by A verified traveler from Durham

This traveler left a rating score only Posted 1 Jan 2024
5 out of 5
by A verified traveler

Give it a go!

Posted 27 Sep 2023 on Hotels
Amazing stay. The amenities were all on the lobby floor from pjs, pillows, to soaps and toothbrushes and even face masks! Instead of a key card, it is a number pass code. The room is spacious with a big bed. There is even a booth table with plenty of leg room. The women's onsen is also number key coded. Overall it was very clean, the staff super friendly, and I was well rested. I would love to stay here again!
5 out of 5
by A verified traveler

Posted 13 Mar 2022 on Hotels
It was an overall a good stay for us. I love the breakfast buffet food selection, it all tastes good. The room is clean and I also like the fact that they have pillow selections where you can choose from, near the front desk. I will stay here again if I visit Yamagata in the future.
4 out of 5
by A verified traveler

Posted 24 Sep 2019
Pros: The location is very convenient as it is close to Sakurambohigashine station, friendly staff, breakfast buffet, and onsen. Cons: The room and bathrooms are tiny, but it is a typical Japanese hotel size. They only provide one thin bath towel and one small, thin hand towel. It’d be nice to have two sets of towels provided without having to ask. Onsen has limited hours. I think it’d be used more if it was closed only from 10 am- 3 pm, which are the hours people are asked to exit their rooms for housekeeping. Overall, I would stay here again. It’s nice to have two options now right by the station!
5 out of 5
by A verified traveler

Posted 2 Jan 2025
元旦宿泊でした。 行こうとしたお店が元日営業ですでに閉店してましたが単に自分のリサーチ不足でした。 ホテルは清潔でなんの不満もありません。 温泉は朝早い時間は誰もおらずじっくり浸れて快適でした。