Ratings based on 968 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
It was a lovely property. We extended our stay for 3 nights.
by A verified traveler
Posted 17 Dec 2024
the check in was easy and Mr Shaja (forget his name) from Bangladesh at the Front Desk make it easy for us. The room very spacious and amenities is all there and our room on the 5th has a great view of Schonbrunn garden. We really like the hotel. Its true you live like a king! the king bed is huge! and there is closet, safe in the room and mini bar and free water upon arrival. coffee and tea maker in the room another plus! keep the good work to the hotel staff and management! would definitely recommend this hotel and stay again here!
by A verified traveler
Posted 13 Dec 2024
Clean and close to metro.
Comment from Hotel Management
17 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Lyne,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and conveniently located near the metro. It is our goal to provide a comfortable experience for all our guests, and your positive remarks are truly appreciated.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
by A verified traveler
Posted 5 Dec 2024
Everything was amazing
Comment from Hotel Management
6 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Aroobina,Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience during your stay at our hotel. Your kind words motivate our team to continue delivering exceptional service and hospitality. We look forward to welcoming you back on your next visit to Schönbrunn.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
by A verified traveler
Posted 4 Dec 2024
Really conveniently located. It was a pleasant stay.
Comment from Hotel Management
5 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Nicole,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed your time at our hotel. Your satisfaction is our priority, and we hope to welcome you back in the future for another pleasant experience.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Natalia Silva,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
by A verified traveler
Posted 3 Dec 2024
We liked the proximity to the palace and dining options
Comment from Hotel Management
4 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Abigail,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location near the palace and the various dining options available nearby. It is our goal to provide our guests with a memorable experience, and we are glad that we could contribute to yours.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
by A verified traveler
Posted 2 Dec 2024
Staff was not very helpful and seemed put off if we asked questions. Our rooms did not get cleaned on 2 occasions. It was far from the area where all the sights are and there was nothing much in the area.
Comment from Hotel Management
4 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Steve,first of all we would like to thank you for staying in our hotel and sending us your valuable feedback.Even if your experiences with us have not been as expected, it helps us further improve our product and services. We really have to apologize for the troubles you had. We took your valuable comments as an opportunity to discuss these internally and possible improvements. Once more we would like to thank you for the given information - only with your constructive comments, we are able to satisfy our guests in the future.We are looking forward to welcoming you back in the future and wish you all the best. Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
by A verified traveler
Posted 30 Nov 2024
Great hotel, just can be a little noisy if guests aren't be considerate.
Comment from Hotel Management
2 Dec 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Freddie,Thank you for your kind words about our hotel. We appreciate your feedback regarding noise levels and will certainly consider it as we strive to maintain a comfortable environment for all our guests. We encourage all guests to be mindful of their noise levels to ensure a pleasant experience for everyone.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
by A verified traveler
Posted 24 Nov 2024
Great hotel will stay again
Comment from Hotel Management
25 Nov 2024 by Austria Trend Parkhotel Schönbrunn, Hotel Management
Dear Moira,Thank you very much for your kind words and for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future. Your satisfaction is our top priority, and we will continue to strive for excellence.Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
