Ratings based on 199 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
The dinner is a bit disappointed. The sashimi seems comes out from frozen food and no taste of fish at all.
In general, the staff service is great. Maybe I will stay there next time but without meal at all.
by A verified traveler
Posted 13 Dec 2024
Every detail of this experience was amazing. It is a one of a kind experience, from the location, room/amenities, service, and food. Loved our stay. Highly recommend.
by A verified traveler from Ely
Posted 16 Nov 2024
Excellent Ryokan with first class service and superb dining (beautifully presented and delicious breakfast and kaiseki dinner if choosing the half board option). Room was immaculately clean and decorated in tasteful traditional style. A very enjoyable stay.
Comment from Hotel Management
16 Nov 2024 by Holly, Hotel Management
Dear Luk,Thank you very much for having stayed at Honjin Hiranoya Kachoan and sharing the reviews with us.We are delighted to heard that you were satisfied with our services. Your positive affirmation is the source of our continuous efforts.Thank you so much!
by A verified traveler
Posted 27 Oct 2024
It was one of the best places we've ever stayed. The staff were so kind and helpful too!
Comment from Hotel Management
16 Nov 2024 by Holly, Hotel Management
Dear Marcia,Thank you so much for sharing such encouraging words with us!We will continue to effort our best to provide better services for our guest.Again, thanks a lot for coming Honjin Hiranoya Kachoan.
by A verified traveler
Posted 24 Oct 2024
Loved this ryokan. The food was exceptional. Staff was great. Very convenient location to walk around Takayama. The free shuttle to the station was nice.
Comment from Hotel Management
16 Nov 2024 by Holly, Hotel Management
Dear Doug,Thank you very much for having stayed at Honjin Hiranoya Kachoan during the visiting in Takayama.It's our greatest pleasure to realized that you were satisfied with our services.Our warm hospitality always waiting for your next coming.
by A verified traveler
Posted 4 Oct 2024
Amazing experience, great hotel w great service
Comment from Hotel Management
10 Oct 2024 by Holly, Hotel Management
Dear Fabiana,Thank you very much for coming to Honjin Hiranoya Kachoan.Thank you for your encouraging words!We look forward to your next visit.
by A verified traveler
Posted 13 Jul 2024
Best ryokan ever! The service was outstanding and the staff was very professional
Comment from Hotel Management
17 Jul 2024 by Holly, Hotel Management
Thank you very much for having stayed at Honjin Hiranoya Kachoan.We are so glad to hear from you about the feedback and it's our greatest pleasure to realized that you were satisfied with our service.We will continue to effort our best for providing the best service to guests.We look forward to seeing you next if any chances.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Flawless! Great food, great hospitality, many english speaking, great location. Just perfect
Comment from Hotel Management
8 Jun 2024 by Holly, Hotel Management
Thank you very much for coming Honjin Hiranoya Kachoan. It's our greatest pleasure to realized that you were satisfied with our service. Appreciated you sharing the review with us. We will continue our effort to provide the best service for our guests.
by A verified traveler
Posted 5 Jun 2024
Lovely place to stay and the food was some of the best we’ve ever had!
Comment from Hotel Management
6 Jun 2024 by Holly, Hotel Management
Thank you so much for having stayed at Honjin Hiranoya Kachoan.It's our greatest pleasure to realized that you were satisfied with our services.We will continue our effort to provide the best service for our guests.
by A verified traveler
Posted 24 Apr 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Holly, Hotel Management
Thank you so much.
