Ratings based on 386 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Good breakfast.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Theresa,We are pleased to hear that you enjoyed our breakfast offerings during your stay. We strive to provide a satisfying meal experience for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler from Hutchinson
Posted 6 Oct 2024
It was close to my meetings, quiet and the staff was friendly and professional.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Lori,We are delighted to hear that our convenient location, peaceful ambiance, and hospitable team contributed positively to your stay. Your feedback is greatly appreciated as we strive to offer a top-notch experience to all our guests.
by A verified traveler
Posted 27 Sep 2024
Easy parking and quiet lobby
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Jane,We're glad to hear you found the parking convenient and our lobby peaceful. We appreciate your feedback and hope you had a pleasant stay overall. Thank you for sharing your experience with us.
by A verified traveler
Posted 17 Sep 2024
Breakfast better than expected with eggs, potatoes and sausage in addition to the usual cereal,yogurt and bread. Sadly no fresh fruit. Breakfast area well maintained
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello cynthia,We are pleased to hear that you enjoyed our breakfast offerings during your stay. Your feedback is valuable to us, and we will take note of your suggestion regarding providing fresh fruit in our breakfast options. Thank you for acknowledging the upkeep of our breakfast area; we strive to provide a comfortable environment for all our guests.
by A verified traveler
Posted 9 Sep 2024
Nice stay.
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Ethan,We are delighted to hear that you had a nice stay with us. Your feedback is greatly appreciated. Should you have any further comments or suggestions, please do not hesitate to contact us directly. Thank you for choosing our hotel and we hope to welcome you back in the future.
by A verified traveler
Posted 9 Aug 2024
Shower drain didn’t work
Comment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Hello joel,We apologize for any inconvenience this may have caused during your stay. Guest feedback is valuable, and we will address this matter with our team for improvement. Your satisfaction is important to us, and we thank you for bringing this to our attention.
by A verified traveler
Best Western Plus - Hiawatha
Posted 25 Jul 2024 on HotelsThe bedding was dirty and had to have it changed as soon as we got there - visible stains and debris on the bedding with a strong odor coming from the stains. Floors in the hallway were very dirty. Sunflower seeds, cheerios, and other crumbs on the floor of the hallway.
The front desk were very kind and changed our bedding herself when we asked.
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Dear Guest, Thank you for sharing your experience with us. We appreciate your kind words about our front desk staff's helpfulness. We take all feedback seriously and will address the cleanliness issues you've mentioned to ensure a better stay for future guests.
by A verified traveler
The Climb
Posted 20 Jul 2024 on HotelsAll good except elevator was broke
Comment from Hotel Management
20 Jul 2024 by Manager, Hotel Management
Hello Zante,We apologize for any inconvenience caused by the elevator issue during your stay. Your feedback is valuable, and we will address the matter with our maintenance team for improvement. We appreciate your understanding and hope to welcome you back for a smoother experience next time.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Hello jason, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you may have so that we can ensure a better experience for you in the future.
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Manager, Hotel Management
Dear Guest,We're excited to hear that you had a perfect experience with us! It was our pleasure to have you as our guest, and we hope to welcome you back soon for another fantastic stay.
