Ratings based on 67 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2023
The food wasn’t the best, but aside from that it was a great stay. I would go there again, and would definitely recommend it to my friends.
by A verified traveler
Posted 5 Feb 2023 on Hotels
by A verified traveler
Posted 12 Aug 2022
If you're going because of the water park don't go there it's not worth it It's not just for the hotel guest everyday they had 6-7 different camps coming into the water park
by A verified traveler
Posted 19 Jul 2021 on Hotels
by A verified traveler
Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by albina, Hotel Management
Dear Alexander,
Thank you for rating.
Happy to know that you enjoyed your stay in our hotel,.
We will happy to host you in future.
Regards,
Albina darhi.
by A verified traveler
Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Albina, Hotel Management
Dear Alexander,
Thank you for rating.
Happy to know that you enjoyed your stay in our hotel,.
We will happy to host you in future.
Regards,
Albina darhi.
by A verified traveler
Posted 15 Aug 2019
Comment from Hotel Management
20 Aug 2019 by אלבינה, Hotel Management
אורח יקר,
תודה רבה על דירוגך באתר.
אני שמחה להתרשם כי נהנית במלוננו.
נשמח לארח אותך שוב.
בברכה,
אלבינה
by A verified traveler
Posted 6 Aug 2019
I didn't like the dirty surrounding the outside pool.
I like the entertainment staff.
Comment from Hotel Management
8 Aug 2019 by albina darhi, Hotel Management
Dear guest,
Thank you for taking the time to review your vacation at our hotel.
We are very happy to hear you had a good time and enjoyed our wonderful entertainment staff.
However, we are sorry to hear the outside pool environment wasn’t up to your standards. There is a cleaning staff on site during pool hours and they do their best to maintain the area.
We appreciate your feedback as we wish to improve and get better every day.
Thank you.
Albina darhi
by A verified traveler
Posted 25 Jul 2019
I was kicked out of the hotel..
The attitude there is shocking! The manager of the hotel treats in a nasty way. They ruined my vacation
Comment from Hotel Management
30 Jul 2019 by albina darhi, Hotel Management
Hello,
unfortunately we are unable to address your comment individually since it is anonymous.
However, in extreme cases and upon violent behavior of any type, the hotel reserves its right to end the guest’s reservation at any given time. We are obligated to provide a safe environment for our employees and guests under a zero tolerance for violence policy.
Thank you.
Sent from my iPhone
by A verified traveler
An awful experience!
Posted 18 Jun 2019 on HotelsWorst hotel i have ever been to. The rooms are outdated, the AC sounds like the engine of a truck.
There is a big variety of things to eat but they all taste awful.
the pool was closed for 24 hours due to contamination of some sort.
Overall a crappie experience! will never return here.
Comment from Hotel Management
16 Jul 2019 by אלבינה דרחי, Hotel Management
Dear Guy
We are terribly sorry to hear that your experience at our hotel was less than perfect. We are glad you enjoyed our food variety, yet we apologize it wasnt to your personal liking.
Unfortunately, at times, water contamination is caused by our younger guests and is impossible to prevent before hand. In order to keep our guests safe we are obligated to disinfect the pool, which requires a mandatory shut done. However, we do our best to reopen the pool in a timely manner.
We do hope you change your mind and visit us again in the future and give us the chance to give you a once in a lifetime experience!
