Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
If you are not on the top floor, the pounding from the floor above is ridiculously loud. If there is someone directly above you, the pounding is severe, but even if there is no one directly above you, the surrounding rooms above, you can still hear pounding footsteps. And the indoor pool looked really dirty and gross. Staff was nice. Property was nice and clean. I wouldn’t feel comfortable walking anywhere around the property.
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 Dec 2024
Checkin staff was friendly and quick! Clean and perfect
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 24 Dec 2024
Quiet
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Yucaipa
Posted 27 Nov 2024
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Oct 2024
Easy to find location. There’s a restaurant inside the hotel.
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Akron
Posted 20 Oct 2024
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Oct 2024
Nice and quiet easy shopping and food restaurants near by I will return.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
