Ratings based on 196 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
We had a wonderful stay at The Island Hotel in Crete. The atmosphere was peaceful, and everything was exceptionally clean. It was the perfect spot for a relaxing getaway, and we loved every moment. Highly recommended!
by A verified traveler
Posted 23 Oct 2024
This is an excellent location for a tranquil break. Good food choices with lots of flavour. There was always space around the pools and the beach was easy to access. It was shallow enough to snorkel and spotted a few fish.
I would choose this hotel again when I visited Crete. The bus stop was quite a walk away but the buses are easy to use.
by A verified traveler
Posted 12 Oct 2024
Staff incredibly helpful and friendly, fun nights at the hotel bar with dj in the evenings, stunning sunsets on the beach, having a room with a pool was an amazing bonus! Didn’t really leave the hotel much as it had so much for a short, relaxing break
by A verified traveler
Posted 6 Oct 2024
This hotel was all that we expected, and more. The Staff were all very friendly and helpful. We booked bed and breakfast, and were so glad because there is a wonderful selection of great tavernas and restaurants all within 5 minutes walk. The breakfast choices were manyfold and plentiful, we thoroughly enjoyed breakfast in the sunshine, overlooking the sea. We booked a suite with its own pool, and that was simply sublime. We were able to relax on our own double sunbed in our own pool, with complete privacy. The hotel beach is just 2 minutes walk away, well equipped and the sandy beach gives a shallow and easy walk into the sea. We will definitely be visiting this hotel again.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 12 Sep 2024
The resort is nice overall but the rooms are small and bathrooms very small. Our bathroom had mold near the ceiling. While the staff was overall nice, the manager Eva was the worst person we've met, and so was the front desk clerk Maria - no compassion for people whatsoever. We paid for a room with pool, but received one with the balcony facing a wall, and when asked for another room, their excuse was that there are full - we were there in September. Not worth the money we paid for. The manager Eva and the receptionist Maria need extensive training as how to treat people regardlesss of where their origin,
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 15 Aug 2024
We stayed in a room with a private pool overlooking the beach. The pool area itself was like a little mini beach. I was very impressed with the set up. My wife really enjoyed the spa and she received several treatments. It was very enjoyable for her. That’s where our experience differs. Our first sessions at the spa, my wife got her services done by the charming Manager. The employee I got was less than enthusiastic. It could be because my weight or ethnicity, I’m not sure. I like paying quality and so I just stopped the scrub halfway through. The front aren’t necessarily welcoming either. Maybe there’s not a lot of African-Americans that come here. Most of the dinning staff were friendly and attentive. I like the place but I would not go back. If I spend a couple thousand on a room. I don’t want workers of the establishment to make me feel uncomfortable.
by A verified traveler from rutherford
Posted 24 Jul 2024
Good vacation spot.
Comment from Hotel Management
2 Aug 2024 by Valentina Chnari, Hotel Management
Dear Mr Ali Onur,thank you for your recent stay at The Island hotel.We are glad to hear that our hotel met with your expectations and had nice holidays.We will be glad to have the chance to welcome you again in the future,Best Regards,The Island hotel Team !
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
25 Jul 2024 by The Island Hotel Team, Hotel Management
Dear Mrs Kerry Nicholls,thank you for your recent stay at The Island hotel and for sending us your rating.We will be glad to have the chance to accommodate you again in the future,I remain at your disposal,Best Regards,Valentina Chnari
