Ratings based on 15 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Friendly staff

Posted 28 Aug 2018 on Hotels
Clean but quite basic. Staff were generally very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

A lovely hotel overlooking the beach

Posted 14 Jun 2018
I would definitely recommend this hotel. It is in a perfect location overlooking the beach and close to amenities. The accommodation was recently renovated and was very good. The staff were lovely - very friendly and helpful. Breakfast was very good.
2 out of 5
by A verified traveler from USA

Posted 11 Oct 2016
Ok for 1-2 night stay after / before the flight if your flight take you to Heraklion. Staying longer is a waist of time. There are much better places. About sunset- total lies. There is none. I wonder what made people elaborate on beautiful sunsets. 100% lie. As for the staff, there were just 3 people there. Cleaning person was nice. Front desk person, Xenia, was also ok. Third person, Nicololay, was rather rude. Good breakfast, bad dinner- very limited food choices, no drinks provided, not even water. Water is not drinkable there, and they charge you 2.50 euros for each bottle. On a positive side, it's very close to the airport. It's also on a bus line, and it takes 20 minutes to get to Heraklion (but I recommend saving your time for more interesting places). We stayed there for 3 nights, and then went to the west of the island. I regret staying that long.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buckinghamshire

A relaxing, family run hotel on the water front

Posted 11 Sep 2016
Pros: I liked the relaxed atmosphere and the gorgeous sea views.
Cons: Wifi around the pool area would be nice (but some other guests seemed able to pick up wifi outside, so maybe it was just my phone).
Location: There are nice little sandy beaches just a short walk away, and cafes, restaurants, shops and supermarkets all within easy walking distance.
I was looking for a relaxing beach holiday, with a room that overlooked the sea, and that is exactly what I got. I had a double room, with a large balcony that had beautiful sea views. I also liked that my room had separate living and sleeping rooms, so I felt that had plenty of space. The staff were friendly and laid back, and the hotel had a pleasant, relaxed atmosphere. When I arrived, I upgraded to half-board, and the evening meals were always tasty and had a good variety of meat and veggie options. The hotel is close to bus stops that can take you to various sights. It was 20 minutes by bus to Heraklion and only 15 minutes to get to the airport, which was very convenient. I was able to catch the bus back to the airport for only 2 euros.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous beachfront location

Posted 7 Aug 2016
We have just returned from a 10 day stay at Sunset Beach hotel and are already looking forward to returning next year. We arrived and were greated by Nikos who was very friendly and could not do enough to help us and that continued throughout our stay. The sea and beachfront location could not be beaten and the sunsets were spectacular. The rooms were very spacious and cleaned every day by the hard working cleaner. We had a room by the pool which suited us as having a young son we could pop in and out when we wanted which was very convenient. Throughout our 10 day stay both Nikos's made our holiday. They both went out of their way to ensure we had a good time.
4 out of 5
Recommended
for Everyone
by A verified traveler from swansea

Nice hotel , close to beach

Posted 4 Aug 2016
We booked double room with sea view and balcony ( before booked we watched on fotos rooms what we want ) First day had big schock because we had absolutely very bad room Was on the ground , oposite sweeming pool and area for resting and enjoy customer from hotel , at all time must be closed courtain because people look to bedroom and daily room . We was ready on next day look on different hotel in kokkini hani . I and my Wendy spoke with reception staff about this bad situation Reception staff had consultation with owner and gave for us normal , nice room on first floor with balcony After all was absolutly excellent and our holiday was fabulous Owner , staffs was to us very friendly , food amazing. Thank you . Jack and Wendy
5 out of 5
by A verified traveler

Posted 16 Aug 2023
Very cozy hotel with a great location! Beach is sandy and clean , different beaches are availiable. Food and variety of it was good! Hotel team made our stay very pleasant! Loved the sea-view room! will definately come back next year! thank you , Sunset Beach Team!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2022 on Hotels
3 out of 5
by A verified traveler

Posted 23 Sep 2021 on Hotels
Hotel war sauber Bett swh bequem, wenn man es hart mag Pool von 18:00 bis 10:00 gesperrt - mit einer Kette abgesperrt - was für eine schreckliche Optik sorgt Strandzugang auch gesperrt Frühstück sehr sehr einfach gehalten - eigentlich zu einfach für drei Sterne
4 out of 5
by A verified traveler

Posted 21 Jul 2019 on Hotels
небольшой отель. Хороший завтрак. ужин из 3-4 основных блюд (мясо, рыба...) На ужин напитки платные из бара. Море, пляжи прямо у дверей. Номер мне больше понравился в анексе этого отеля - у всех вид на море и номер больше девушка на ресепшен говорит по русски. wifi был везде, довольно хороший