Nana Princess Suites, Villas & Spa

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nana Princess Suites, Villas & Spa

View from property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Private beach, beach cabanas, sun loungers, beach umbrellas
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
  • On private beach
  • All inclusive
  • Pool
  • Breakfast included
  • Room service

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Room options

Available filters for rooms
Showing 18 of 18 rooms

Deluxe Junior Suite Pool Front with Sea View and Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Aura Wellness Suite

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Dream Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool, Soul Sauna (2 floors)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 175 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

Aegean Princess Villa

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

Princess Luxury 2 Bedroom Villa Sea View with Private Pool

Highlights

Furnished patio
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 105 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

Deluxe Junior Suite Sea View with Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Signature Princess Villa

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

Executive Fitness Suite Sea View with Private Pool and Gym

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool (two floors)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 175 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

Infinity Wellness Sea Front Villa

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 360 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

Premium Energy Suite Sea View with Private Pool and SoulSauna

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Supreme Suite Sea View with Private Pool (two floors)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Aqua Marine Suite Waterfront with Outdoor Whirlpool and Gym

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 82 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Presidential Villa 3 Bedrooms on Two Floors Sea View with Private Pool SweetSauna and Gym

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 250 sq m
  • Sleeps 6
  • 4 King Beds

Grand Royal Villa 3 Bedrooms on Three Floors Sea View with Private Pool SweetSpa and Gym

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
3 bedrooms
  • 380 sq m
  • Sleeps 6
  • 4 King Beds and 1 Twin Sofa Bed

Ambassador Wellbeing Suite Sea View with Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 88 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Honeymoon Suite with Private Pool Soul Sauna and Gym

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 78 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Prestige Suite

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Hersonisos, Hersonissos, Crete, 70014

What's nearby

  • Star Beach Water Park - 13 min walk - 1.2 km
  • Aquaworld Aquarium - 4 min drive - 3.7 km
  • Port of Hersonissos - 5 min drive - 4.2 km
  • Stalis Beach - 5 min drive - 2.5 km
  • Malia Beach - 10 min drive - 5.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Meatin - ‬4 min walk
  • ‪Thalassa Restaurant - ‬7 min walk
  • ‪Artemis Restaurant Nana Beach - ‬5 min walk
  • ‪Τσουρλησ - ‬19 min walk
  • ‪Maria ´s Golden Beach - ‬18 min walk

About this property

Nana Princess Suites, Villas & Spa

Luxury eco-certified hotel near Star Beach Water Park
A free breakfast buffet, an adjacent golf course, and an attached winery are just a few of the amenities provided at Nana Princess Suites, Villas & Spa. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Indulge in a body scrub, hydrotherapy, and a detox wrap at Royal Wellness Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The health club offers fitness classes and yoga classes; other things to do include horseback riding, motor boating, and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as a marina and a swim-up bar.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Limo/town car service, bike rentals, and an outdoor tennis court
  • Express check-in, a water park (surcharge), and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 102 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 49-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Nana Princess Suites, Villas & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Carpe Diem Restaurant
  • Eternal Blue
  • Meat-In-Point

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water park
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Winery

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Built in 2018
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Heated pool maintenance fee: EUR 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Nana Princess Suites Villas Hotel Hersonissos
Nana Princess Suites Villas Hersonissos
Nana Princess Suites Villas
Nana Princess Suites Hersonis
Nana Princess Suites, & Spa
Nana Princess Suites Villas Spa
Nana Princess Suites, Villas & Spa Hotel
Nana Princess Suites, Villas & Spa Hersonissos
Nana Princess Suites, Villas & Spa Hotel Hersonissos

Frequently asked questions

Does Nana Princess Suites, Villas & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Nana Princess Suites, Villas & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nana Princess Suites, Villas & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Nana Princess Suites, Villas & Spa?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Nana Princess Suites, Villas & Spa?

Check-out is at noon.

Does Nana Princess Suites, Villas & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Nana Princess Suites, Villas & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Nana Princess Suites, Villas & Spa located?

Located in Hersonissos, this beachfront hotel is next to a golf course and within a 15-minute walk of Lychnostatis and Star Beach Water Park. Stalis Beach and Port of Hersonissos are also within 3 mi (5 km).

Nana Princess Suites, Villas & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 133 out of 142 reviews" "
Rating 8 - Good. 7 out of 142 reviews" "
Rating 6 - Okay. 0 out of 142 reviews" "
Rating 4 - Poor. 0 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Nana Princess Suites. We stayed in a private pool room with an ocean view. We had a wonderful experience from check-in to check-out. This hotel provides the highest level of attention to detail and service. One of our favorite stops in Greece. We stayed in the bed and breakfast special, and paid for our dinners which were reasonably priced. We enjoyed the private pool, ocean view, and room service options (try the American breakfast special!). An overall great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Nana Princess. The staff and general service levels were outstanding and felt very personal. The hotel and resort is relatively new so everything was modern and of a high standard. With thanks particularly to Chrysa, Alla and Sofia who made our stay a highly memorable one. We look forward to returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful and worth everyone if it’s 5 stars but the staff really make the difference (and if I could give them 6 stars I would). Attentive, always happy and chatting with an approach that felt genuine and not because they were told to. One if the best hotels we’ve ever stayed in. The food was excellent both breakfast and the restaurants, plenty of options for sunbathing either with your own private pool, 3 other pools or free cabanas on the beach. Absolutely awesome
Stayed 10 nights in Oct 2024

10/10 Excellent

Kamil Khawaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas, Danville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were amazing. They bend over backwards to make sure we had a wonderful time. They made every effort to make sure we got everything we needed without hesitation. The property was impeccable and the staff as well. We can’t wait to return to the Nana Princess Suites with our family! Thank you for the fabulous experience!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic facilities, and the staff couldn't do enough. A real gem on the Crete coast line.
Stayed 7 nights in Sep 2024

10/10 Excellent

Welile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort I've ever stayed in honestly. The staff was so amazing, i met Sophia on my first day and she made sure to check in on me and made sure all my needs were fulfilled. The amenities were too notch, the room was sooo beautiful i can't even describe how perfect everything was. I felt at home and i felt safe and comfortable. It was both relaxing and fun, i wish i stayed longer to be honest. I can't even put into words what a great experience i had!! I will definitely be back!!!! Loved every minute of my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I we really enjoyed our stay. Special thanks to Sophia and all the stuff. Excellent place to stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzette, Rancho Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just returned from 5 wonderful days at this stunning hotel. It has amazing staff, great food (the breakfast buffet with al la carte options is one of the best we've had, and we had our favourite evening meal at Eternal Blue ), a well-equipped gym with matrix equipment, and super clean facilities throughout the hotel. The beach and pool areas are typically quiet and nicely spaced out, as guests tend to use the private pools provided in most rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ankur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 8 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived at Nana Princess I knew it was going to be a special holiday. A glass of champagne, a pen with my name on it to complete forms and a tour of the resort all with minimal fuss. The rooms are a technology delight, the private pool, the main pool, the pool bar, the staff, breakfast, restaurants, all simply perfect. The spa is definitely worthy of an experience too. I went to the Nana Princess solo, and throughout was made to feel very welcome - it was fine to be on your own. I can't wait to return and experience this spot of paradise in Crete again!
Stayed 7 nights in Jun 2024

10/10 Excellent

benjamin

Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale modern property with excellent and attentive staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Philip

Stayed 9 nights in Jul 2024

10/10 Excellent

Andrew David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent throughout!
Stayed 4 nights in Jul 2024

10/10 Excellent

Nader

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amaziny stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yulia, Egg Harbor Twp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Nisha, Hillsborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nana princess is a true above five star experience. The grounds are immaculate, and the rooms are huge and well appointed. We had a two story suite with a private pool. Really well appointed amenities, bathrooms are high tech and showers light up and mirrors have lcd screens built in. The hotel is quiet luxury; and next door you can use the facilities like water park at Nana Golden. The private beach at Nana Princess is also clear and pristine, cabanas and amazing service; the nana golden beach was not as nice. Truly enjoyed our stay as we like quieter resorts that don't feel crowded. What stands out is the service. Every single person at Nana Princess goes above and beyond to make you feel welcome like family. Sofia at guest relations was truly the best! She is so kind helpful and caring. She gave us many amazing dining recs though out our stay and arranged our taxis and everything. The staff is really exceptional and stellar here. The food at meat in point was delicious as well, kids loved it so much we ate lunch there 5 days in a row, and the service standard at bfast lunch and everywhere is all platinum level. Will definitely be back.
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..visit you will not regret it!
Just a phenominal hotel, we had an awesome room but I think it would have been amazing in any room. The service is just fantastic..nothing is too much for any of the staff and they are so warm and helpful. The beach is beautfiul and ina bay so amazing for swimming. The hotel was full but it felt so quiet and peacful. The neighbouring sister resorts offer watersports which is also great. Twice a day housekeeping..the spa..the pools..just all created an atmosphere of total bliss..the staff are the highlight!
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcos, The Woodlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most Customer centric and attention to every single detail to make you feel special. Also, the quality of the food in the restaurants was superb. This is a TOP luxury resort.
Stayed 4 nights in Jun 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A lovely place
Stayed 6 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I are much travelled, in my case for business and leisure. This was the best holiday resort hotel that I/we have ever stayed at! The location is supreme, there are views of the ocean from all rooms and as soon as you walk into the reception area, the backdrop is the ocean - it is stunning. There are so many highlights though: I have never been to a hotel where the staff are constantly cleaning, it was spotless. The facilities are excellent, there was plenty of space and everything that you needed - plenty of swimming pools as well as private pools for most rooms. The food quality was superb, fish, meat and vegan dishes. I read that the chefs are Michelin-starred and I can believe it. Note, that the lunch and evening meals were not buffet-style, you choose from a menu, however, that made the quality even higher in our opinion. The biggest highlight for us were the employees. We have never experienced such personal care anywhere else, from Dimitris the general manager, Michalis the restaurant manager, Thomas the operations manager and the incredible reception and client guest services team. Truly, nothing was ever too much for them, we became friends and they made us feel part of their family. A big mention to Sophia, Chrisa and Maria too! I can’t speak highly enough of them and the biggest tell, is that we can’t wait to go back!
Stayed 11 nights in Jun 2024