Ratings based on 57 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024
The hotel room looked nothing as advertised. Not clean and disorganized. House keeping and other workers barged into the room at all hours. Would not recommend
Comment from Hotel Management
8 Jul 2024 by Goumas , Hotel Management
Dear Mr Natanel,thank you for taking the time to leave us your feedback. We are sorry to hear that you had such a experience as we had no information or complaint form you side during your stay at Kernos Beach. Housekeeping can be arranged at a specific time upon your request which we did not have and the technician came to check the A/C as soon as you mentioned the problem. We hope that we will have the chance in the future to wlecome you back. Thank you
by A verified traveler from Walton-On-Thames
Posted 14 Aug 2022
Spacious room bungalow, huge pool, clean beach, plenty authentic greek food, beautiful flowers and traditional grounds. A bit annoying but no kettle to make tea or coffee in room, also no mirror in bedroom, was a challenge to dry hair and get ready for the evening from the bathroom mirror, lack of plug sockets. Cleaners did a good job, although not at a consistent time of day, so appearing early evening at door when you want a shower was not ideal. In the main restaurant the fresh fruit deteriorated in the second week of our stay and the general consistency of food from the previous week went down hill. However there is plenty of places on site to get good food and drink at different points of the day, we particularly enjoyed having a local beer from the bar overlooking the beach at the end of the day. Malia town is a short walk away providing plenty of nightlight and authentic eatieries. The evening entertainment at the hotel throughout our stay was very basic and lacked greek culture and fun! Nearby hotels certainly had much more to offer. The room although was in a lovely quiet part of the hotel and ticked many boxes, the view of the sea was very limited, not really what we expected from advertised and the money paid. The staff do favour the requests of the German clients being the main clientele however it did not ruin our stay and we made the most of our well needed holiday.
by A verified traveler
Posted 11 Jul 2022
Stayed for 5 days at this resort (room 313).
Spacious and clean room bathroom - Comfortable and cozy.
Beautiful and clean grounds.
Beautiful and clean private beach.
Had the half-board, food options can be improved.
by A verified traveler
Posted 7 Aug 2019 on Hotels
Comment from Hotel Management
8 Aug 2019 by Goumas Eleftherios, Hotel Management
Thank you very much for your positive review.
We trully hope to welcome you again in the nearest future.
Greatings from Kernos Beach Team :)
by A verified traveler from Newcastle
Posted 16 Jul 2019
Accommodation was great and the staff really looked after us
Comment from Hotel Management
20 Jul 2019 by GOUMAS LEFTERIS, Hotel Management
Thank you for your positive review and your nice words.
We look forward to see you again.
Be well
by A verified traveler
Excellent choice for your vacations in Crete
Posted 21 Aug 2018 on HotelsNice and comfortable facilities, excellent beach, extremely friendly and professional personnel, outstanding food. Very good location as base for your daily excursions in central and eastern Crete. Excellent choice for your summer vacations.
by A verified traveler
Lovely hotel
Posted 20 Sep 2017 on HotelsVery clean and comfortable, good amenities, plenty of choice at breakfast/dinner, helpful and friendly staff. Would highly recommend!
Recommended
for Couplesby A verified traveler
Perfect for a week on the beach
Posted 11 Sep 2016
Cons: The Hotel's own website doesn't do them justice
Location: Lovely, calm sandy beach with crystal clesr water
Spacious grounds so it never felt crowded, wide beachfront adjoined to hotel so we could always get a spot on the beach, spacious room & bathroom, plenty of variety for breakfast & dinner buffet & food quality was also very good. We hired a car to look around but found it hard to leave the resort & beach as it was so nice & relaxing. Lovely pool & gardens to relax around if you didn't want the beach.
Recommended
for Everyoneby A verified traveler
Posted 22 Aug 2016
Cons: Prices of drinks are expensive.
Great hotel for a relaxing holiday at the beach. Friendly staff, good food.
by A verified traveler
Posted 1 Oct 2024
