Ratings based on 1,510 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
The rooms are clean and modern. The staff was very friendly. It is very close the Hershey Lodge for conference goers. Restaurant and shopping options are a short drive.
Comment from Hotel Management
19 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for your wonderful review! We're thrilled to hear you enjoyed our clean rooms and friendly staff. Your kind words mean so much t us, and we hope to welcome you back for another great stay soon!
by A verified traveler from Union Beach
Posted 1 Nov 2024
It was a nice hotel. Very close to Penn State Hershey hospital and Hersheypark. Have to drive a little for restaurants.
Staff was friendly and helpful.
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for sharing your feedback and for your kind words about our staff! We're delighted to hear that our team made a positive impression. We look forward to welcoming you back!
by A verified traveler from Clifton
Posted 31 Oct 2024
No elevator on property. Breakfast was disappointing for a Hilton property.
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for your feedback and for your 4 out of 5 rating! We understand how the absence of an elevator and our current breakfast options may have impacted your experience. We're pleased to share that plans for an elevator are underway, and Hilton is introducing new breakfast options soon. We hope to welcome you back to experience these exciting updates firsthand!
by A verified traveler
Posted 30 Oct 2024
Clean, bright, friendly staff.
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for the 5 out of 5 rating! We're thrilled to hear you enjoyed our clean, bright space and friendly staff. It was a pleasure having you with us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 27 Oct 2024
Near Hershey park and clean. Breakfast is bagels, muffins and yogurt. Some rooms are entry from the parking lot and walls/windows and thin.
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for the 4 out of 5 rating! We're glad you enjoyed the cleanliness of our hotel. We look forward to welcoming you back!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for the 5 out of 5 rating! We're thrilled you had a great experience, and we look forward to welcoming you back soon!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for the 4 out of 5 rating! We're glad you enjoyed your stay. We hope to see you again soon!
by A verified traveler
Posted 22 Oct 2024
Nice modern rooms but there is NO elevator so if you are on the 3rd floor you have to drag your suitcases up the stairs.
Comment from Hotel Management
5 Nov 2024 by Kylie Wolgamuth , Hotel Management
Thank you for your feedback and for the 4 out of 5 rating! We understand how the absence of an elevator may have impacted your experience. We're pleased to share that plans for an elevator are underway. We hope to see you again soon!
by A verified traveler
Posted 19 Oct 2024
All the employees are very friendly
Comment from Hotel Management
21 Oct 2024 by Kylie Wolgamuth , Hotel Management
Thank you for the 5 out of 5 rating! We're so glad to hear that our employees made a positive impression with their friendliness. We always strive to create a welcoming environment, and it's great to know we succeeded. Warm Regards,Kylie WolgamuthSales Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kylie Wolgamuth , Hotel Management
Thank you so much for your positive rating! We're happy to know you had a great experience. Warm Regards,Kylie WolgamuthSales ManagerSpark by Hilton Hershey
