Ratings based on 419 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler from Toledo
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 26 Dec 2024
Staff was attentive, kind, accommodating, and always available. The property, room, and amenities were lovely. Would visit again.
Comment from Hotel Management
26 Dec 2024 by Sharon Gonzalez, Hotel Management
Dear Begum Alija, Thank you for sharing your feedback, it was a pleasure to host your stay. We look forward to welcoming you at the Best Address in Puerto Rico in the future. If there is anything we can assist you with, please allow us.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 10 Nov 2024
Beautiful property!
Comment from Hotel Management
11 Nov 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Nov 2024
Never disappoints.
Comment from Hotel Management
11 Nov 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler from Pleasant Grove
Posted 22 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Sep 2024
Would not recommend
Comment from Hotel Management
4 Oct 2024 by Sharon Gonzalez, Hotel Management
Dear Angela,It is a real pleasure to connect with you today. My name is Sharon Gonzalez, Guest Services Manager at the St Regis Bahia Beach Resort in Puerto Rico. I wished to thank you for your feedback & for your time sharing your experience. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of your expectations.We hope to be able to welcome you back in the future in order to ensure you receive the St. Regis level of service we are proud to offer. We are at your disposition if there is anything we can do to make your next stay a memorable one.Sincerely,Sharon Gonzalez AlbinoGuest Services Managersharon.gonzalezalbino@stregis.com
by A verified traveler
Posted 25 Sep 2024
Relaxing and hot , just what I was looking for!
Comment from Hotel Management
25 Sep 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Sep 2024
Really enjoyed the special touches, like coffee in the morning and the sunset champagne ritual. The food was fantastic and service was top notch.
Comment from Hotel Management
25 Sep 2024 by Anifred Ayala, Hotel Management
Thank you for staying with us. We appreciate your feedback!
