Ratings based on 157 Verified Reviews

4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Nov 2024
The hotel was perfect for what we wanted as it was close to ferry port. We were able to drive to local places but also a short walk from the hotel and you can get a tram into Caen which also has a train station if needed. The breakfast was lovely and the room was basic but clean.
Comment from Hotel Management
15 Nov 2024 by Yaye, Hotel Management
Dear Sophie, Thank you for taking the time to share with us your experience regarding your stay in our hotel.We're delighted to hear that our location near the ferry port was convenient.We're also happy to know that you enjoyed the nearby walking trail into Caen and it easy driving to local places.We're glad to know you found our buffet breakfast and room to your liking.Looking forward to welcoming you again.Kind regards,Yaye
4 out of 5
by A verified traveler

Posted 2 Sep 2024
Paid extra for a renovated room but didn’t get one
Comment from Hotel Management
15 Nov 2024 by Yaye, Hotel Management
Dear guest, Thank you for taking the time to write us about your review.We are glad that you had a good stay overall. We apologize for not providing you with the renovated room you expected and that the bed did not match your previous experience. We will address this issue to ensure you have a better stay next time. Looking forward to welcoming you again.Kind regards, Yaye
3 out of 5
by A verified traveler

Posted 2 Sep 2024
Paid extra for a renovated room but didn’t get one , bed not as good (we stayed in a renovated room last time) On the whole it’s a good stay
Comment from Hotel Management
15 Nov 2024 by Yaye, Hotel Management
Dear guest, Thank you for taking the time to write us about your experience regarding your stay in our hotel. We are glad that you had a good stay overall. We sincerly apologize for not providing you with the renovated room you expected and that the bed did not match your previous experience. We will address this issue to ensure you have a better stay next time. Looking forward to welcoming you again.Kinds regards, Yaye
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Clean, modern, comfortable.
Comment from Hotel Management
15 Nov 2024 by Yaye, Hotel Management
Dear guest, Thank you very much for your positive feedback. We are pleased to know that you appreciated the cleanliness, modernity and comfort of our room. We attach great importance to providing a neat and a pleasant atmosphere, and it is always gratifying to know that our efforts are greatly appreciated.Looking forward to welcoming you again.Kind regards,Yaye
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Quiet, clean and decent breakfast selection.
Comment from Hotel Management
15 Nov 2024 by Yaye, Hotel Management
Dear guest, Thank you for taking the time to write us your feedback. We are delighted to hear that you enjoyed the quiet and clean environment during your stay, as well as the breakfast selection. We pride ourselves on maintaining a comfortable environment for our guests, and it is great to know that we were able to provide it for you. We look forward to welcoming you again.Kind regards, Yaye
3 out of 5
by A verified traveler

Over night ferry stop

Posted 12 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Ideal for ferry travellers.

Posted 9 Aug 2024 on Hotels
Quick stop over after coming off the ferry. All good. Great secure parking and easy route in and out from main routes. Staff were excellent. Good breakfast.
4 out of 5
by A verified traveler

Posted 4 Aug 2024
We had a family room which had 2 bedrooms and slept 5, the room was large enough and well laid out for a family. We only stayed one night prior to catching the Ferry the following morning, which was convenient being only a 15min drive and easy to navigate.
Comment from Hotel Management
17 Aug 2024 by Manon- réception, Hotel Management
dear guest, thank you for your review. In fact we are nearby car ferry 20 mn driving. Family room is ideal for adults and kids. It is separated by a door. Perfect for intimity. Kind regards.
5 out of 5
by A verified traveler

Really nice room for a short (few days) stay.

Posted 30 Jul 2024 on Hotels
We have arrived late at night as came from night time ferry, the potter who welcomed us was very friendly. Room was nice and had separate bedroom for kids. It was a very modern and clean room, although beds could be more comfortable as they seemed to be on a quite firm side. Very powerful shower was great, and really needed after a hot day out. Despite very hot weather room was kept cool at nice temperature. Breakfast was very nice, and had a lot of choice, so even our fussy little man found something to have. Staff was very friendly and helpful.
Comment from Hotel Management
16 Nov 2024 by Yaye, Hotel Management
Dear guest,Thank you for your wonderful positive feedback. We very much appreciated it. We're delighted to hear that you had a pleasant stay with us and that our staff provided you with a warm welcome, even late at night. It's great to know that you found the room clean and modern, and that the powerful shower was appreciated. We’re also pleased that you enjoyed the variety at breakfast We look forward to welcoming you again.Kind regards, Yaye
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024 on Hotels