Ratings based on 243 Verified Reviews

4.1 out of 5
77% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
We could see beautiful views from the window. Great experience!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Absolutely stunning nature
Comment from Hotel Management
1 Oct 2024 by Heron Island team , Hotel Management
Thank you for choosing Heron Island for your holiday and for taking the time to share your experience
3 out of 5
by A verified traveler

Posted 25 Sep 2024
We liked the island. Most staff was friendly. Appreciated the towel exchange. Booking for certain times at the one restaurant was limiting. My biggest suggestion is the room quality. Bathroom cabinets wood splitting. Furniture very worn out and wobbly.
Comment from Hotel Management
1 Oct 2024 by Heron team, Hotel Management
Thank you for choosing Heron Island for your holiday. Your feedback has been shared with our management team
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Beautiful, good activities, snorkeling was great.
Comment from Hotel Management
1 Oct 2024 by Heron team, Hotel Management
Thank you for choosing Heron Island for your holiday and for taking the time to share your experience
5 out of 5
by A verified traveler

Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Heron team, Hotel Management
Thank you for choosing Heron Island for your holiday
4 out of 5
by A verified traveler

Posted 25 May 2024
Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
3 out of 5
by A verified traveler

Posted 6 May 2024 on Wotif
Friendly and helpful staff. Pricey meals. Meal quality was very average. We had to have the shower head replaced. Recommend chairs in room to have padded legs to reduce noise from unit above.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024