Ratings based on 238 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
We liked the island. Most staff was friendly. Appreciated the towel exchange. Booking for certain times at the one restaurant was limiting.
My biggest suggestion is the room quality. Bathroom cabinets wood splitting. Furniture very worn out and wobbly.
by A verified traveler
Posted 9 Sep 2024
Beautiful, good activities, snorkeling was great.
by A verified traveler
Posted 25 May 2024
Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
by A verified traveler
Posted 6 May 2024 on Wotif
Friendly and helpful staff. Pricey meals. Meal quality was very average. We had to have the shower head replaced. Recommend chairs in room to have padded legs to reduce noise from unit above.
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 1 Apr 2024 on Wotif
Heron Island's natural beauty is captivating, a true paradise for nature enthusiasts. Yet, the stay was dampened by the property's dated and poorly maintained condition. Ant infestations were a notable discomfort, detracting from the island's charm. Attention to maintenance is crucial for a better visitor experience.
by A verified traveler
Posted 30 Mar 2024
Amazing location and surrounded by wildlife non-stop
by A verified traveler
Posted 26 Mar 2024
staff were great and the whole trip was great
dining should have more options at dinner
