Hotels near Heron Bay Gallery

"I found the breakfast to be okay. The eggs were like a little rubbery and I am not a fan of paper plates and plastic utensils. Not very environmentally friendly. Also, the toilet paper in our room was like sandpaper. The staff was excellent. The lady in the breakfast area was very friendly. Our room was very nice."

"Our stay was absolutely class the staff and rooms/ building is beautiful and I couldn’t say far more greater things will stay agin "

"Friendly staff, clean room, great location"

"We have stayed at this hotel many times when taking in a show at the Casino. Check-in is never smooth, but this time was the worst. Despite a 4:00 pm check-in time (the latest check-in time possible for most hotels), rooms were not ready. The lobby was filled with people waiting for rooms. My husband asked the front desk staff if there were other rooms available, but absolutely no effort was made to put us in a room which might have been ready. We had a 5:15 pm reservation at a restaurant in town and planned to freshen up before hand. Unfortunately that wasn’t possible, so off to the restaurant we went, a bit more casual in appearance than we wanted to be. There is a long list of “rules” clients are to follow while staying at this hotel. I think most hotel clients probably have two expectations for any hotel: the room is ready at check-in time and the room is clean. Well, in this case at least the room was clean. We did not feel welcome, so we will not be returning, nor do we recommend this establishment."

"The staff was very friendly and accommodating but it was probably the least clean hotel that I have ever stayed at. Expedia should be ashamed for charging the price that they do for this property. I ended up being charged in US dollars, so it was also very expensive ($308). There were stains on the duvet, red stains on the carpet in the room, and there was hair on the serving spoon at the breakfast buffet, (which I know is hard to control). But the pool area was the worst, there was such a large clump of hair floating in the pool that it looked like someone had been partially scalped, there was so much dirt around the pool decking that I felt uncomfortable walking in my bare feet, and I believe that there was rust on the metal door to the bathroom under the kick plate, and the kick plate had come loose and there was a lot of loose rust particles all over the floor, which looked like tetanus just waiting to happen if someone were to step on the rust. There were employees filling the towels right beside it and did nothing about it. I would never stay here again for the price and the lack of cleanliness when the casino in Moncton was listed for the same night for over $100 less as a newer and higher star hotel."

"Kids hockey tournament which I understand is out of the hotels control, but we were woken up to kids pounding on the door and screaming in the hallway. The rooms are advertised as being soundproof and that’s not the case at all. “Free breakfast” but never specified the fact it’s just muffins, cereal and toast. Was pretty disappointed to wake up and not be able to eat a balanced breakfast after the cost I paid. Wouldn’t book again unless there was a promotional deal. Not worth the money. "

"Comfortable, clean and posh. I won't stay anywhere else."

"Good"

"Loved the pool"